Front Office Agent (m/w) Winter 2026/27

Job description

Introduction Le Grand Bellevue is considered one of the most traditional and oldest luxury hotels in Gstaad. It combines the luxury and sophistication of a grand hotel with the charming atmosphere of a cozy country house. Surrounded by a private park, the five-star hotel is located directly on Gstaad's famous promenade and has 57 elegant guest rooms. We are looking forward welcoming a new team member for the position of: Front Office Agent (m/w) Your tasks - Assist guests with check-in and check-out procedures according to LQA standards - Provide information about the hotel facilities - Handle cash, process payments and check billing details - Operating the telephone switchboard (answering and forwarding calls e/d/f) - Offer assistance with any guest requests - Manage reservations, walk-ins and monitor room availability if necessary Ihr Anforderungsprofil - At least two years of professional experience in the same position in the upscale hotel industry - Good oral and written language skills (d/f/e) - Good computer and MS Office skills - Opera Cloud knowledge - Guest-oriented, professional and willing to work in a team - Swiss or EU/EFTA citizen, due to work permit Sie erwartet: - Get your accommodation in our staff houses in the surroundings of the hotel - Select the half/full board from our staff restaurant - Enjoy discounted stays in Swiss Deluxe Hotels - Enjoy the benefits and discounts of the YOURGSTAAD card - Get access to Brands for Employees and their platform of deals