Communications Officer (100%) - Medienjobs

Job description

**Position Responsibilities:** **Content and collateral management:** * Maintain and update communications templates and collateral, including presentations, newsletters, documents and other branded materials. * Ensure communication materials are up to date, correctly stored and published on the appropriate channels, including the intranet, the media bank and the communications library. **Content creation:** * Draft high-quality internal communications for different audiences across the business, including news articles, web and intranet posts, email announcements and other written corporate communications materials. * Support the development of press releases, reports, presentations and briefing materials, including slides, speaker notes, manager cascade packs, speeches and conference materials.        * Adapt content for different formats, channels and audiences, including short- and long-form content and global or local communications requirements. **Channel and communications management:** * Publish and update content on internal platforms, including the intranet, ensuring all content is accurate, well formatted and aligned with tone of voice, branding and agreed priorities. * Maintain and actively manage the communications/editorial calendar, tracking activities, owners, deadlines and dependencies, and following up with stakeholders to ensure timely input and alignment. **Campaign and project support:** * Contribute to internal campaigns, including employee engagement initiatives, surveys and leadership cascades, by developing communication packs, manager toolkits and related materials. * Support the rollout of global communications initiatives across regions and provide communications support for cross-functional projects as directed. **Digital, asset and freelancer coordination:** * Work with communications colleagues and freelancers to develop clear project briefs, coordinate external partners, track deliverables and ensure agreed timelines are met. * Maintain basic project tracking for external support, including video, graphic design, photography and other digital asset projects. **Measurement and reporting:** * Track performance metrics across communications channels, including views, engagement, reach and feedback, and support regular reporting such as monthly updates, campaign summaries and ad hoc requests. **Media monitoring and analysis:** * Conducting daily media monitoring and analysis, including coverage tracking, key mentions and sentiment, and flag relevant issues, trends or reputational risks to the team. **Manage enquiries:** * Monitor web enquiries and shared email inboxes, ensuring queries are tracked, assigned and responded to in a timely manner, and use insights to suggest practical improvements to content, timing and channel use. **Required professional & education experience:** * 2-5 years of professional working experience in a similar position within an international environment. * Fluent written and spoken English is essential. * Higher studies in Communications, Journalism, Media Studies, Politics or International Affairs, Marketing or a related field. * Excellent writing, copywriting and editing skills, with the ability to understand and present complex information clearly, accurately and engagingly for different audiences. * Strong Microsoft Office 365 skills, particularly PowerPoint, Word, Excel, Outlook, Teams and SharePoint, with the ability to create polished presentations, documents and communication materials. * Experience using content management systems, ideally including SharePoint and WordPress, and confident publishing and updating content across digital channels. * Basic understanding of internal and external communications, including channel planning, audience adaptation, stakeholder engagement and brand/tone of voice consistency. * Experience with media monitoring, coverage tracking and basic analysis. Exposure to social media, digital communications and analytics, including the ability to track performance metrics, interpret insights and suggest practical improvements. * Strong organisational, planning and coordination skills, with the ability to manage deadlines, follow up with stakeholders and maintain accurate trackers, calendars and records. * Strong interpersonal skills and ability to build good relationships with a variety of internal and external stakeholders, including colleagues, freelancers and external partners. * Proactive, practical and delivery-focused, with the confidence to take ownership of assigned projects, work independently and problem solve. * Team player with a can-do approach and willingness to pitch in to get the job done. **Mobility requirements ** 100% based in Switzerland (in-office) with occasional travel to other global locations