Superviseur Funky Claude's Bar / Montreux Jazz Café

Job description

Join Fairmont Hotels & Resorts, a global network of luxury properties. Experience a dynamic work environment with exclusive benefits. Tasks Provide professional and engaging service at the Montreux Jazz Café. Supervise and train staff while ensuring a positive work atmosphere. Participate in events, ensuring every detail is impeccable. Skills 1 year of supervisory experience and 3 years in hospitality required. Strong communication and problem-solving abilities are essential. Passion for mixology and knowledge of wine is a plus. This job ad was AI-translated from French. See original About the job Company Description Company Description Fairmont Hotels and Resorts Join a dynamic team and be part of a network of 90 spectacular properties, with 34 more in preparation, across 30 countries worldwide, stretching from the beaches of Hawaii to the preserved national parks of Canada, through the heart of London and the deserts of the United Arab Emirates. Hotel Overview: Fairmont Le Montreux Palace: Located on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished establishment, a member of the Accor group, the Fairmont brand, and affiliated with Swiss Deluxe Hotels. Boasting an unparalleled worldwide reputation characterised by 236 luxurious rooms and suites and an exquisitely refined dining experience, the Fairmont Le Montreux Palace is truly an enchanting place. Its six restaurants and bars offer a wide choice of delights sure to satisfy the most discerning palates. The Montreux Jazz Café is the must-visit spot to feel the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Le Montreux Palace, the Lemantine by Alan Geaam, the cuisine of the Franco-Lebanese starred chef who signs the menu of our new pop-up restaurant for the summer season, and Funky Claude’s Bar is the undisputed place to land late into the night to enjoy an incredible line-up of traditional and exclusive cocktails to the beat of the best live scene in town. Fairmont Le Montreux Palace also specialises in hosting congresses, meetings, and seminars. The Fairmont Spa is a 2000 m² wellness space dedicated to fitness, relaxation, and beauty. Job Description Supervisor Montreux Jazz Café / Funky Claude's Bar - Permanent Contract - (M/F/X) Join the team at Fairmont Le Montreux Palace, one of the most prestigious hotels on the Riviera, renowned for hosting the biggest events and offering service that is both personalised and authentic. Every moment spent at Fairmont Le Montreux Palace becomes a memorable experience, thanks to an elegant setting, personalised services, and exceptional gastronomy. As a Supervisor, you will have the opportunity to work with passionate teams and participate in prestigious events on the Riviera, offering unique and special service to our guests, while ensuring every detail is perfect. If you want to contribute to the magic of our events and be part of a dynamic team, then this position is made for you! Summary of Responsibilities : Reporting to the Manager Montreux Jazz Café / Funky Claude's Bar, the essential responsibilities and functions of the role include, but are not limited to: Consistently provide professional, friendly, and engaging service Cover for the Assistant Manager or Manager during their absence Supervise (manage, train, motivate, recognise, and develop) the staff of Montreux Jazz Café and Funky Claude’s Bar Ensure the integration and training of new employees Know and promote the concepts of Montreux Jazz Café and Funky Claude’s Bar (History, Festival history, founder) Regularly propose improvements, innovations and actively participate in the dynamic development of Funky Claude’s Bar and Montreux Jazz Café Create a good working atmosphere and a safe working environment Ensure staff knowledge of standards, hotel events, and regional events Have a perfect knowledge of the Montreux Jazz Café and Funky Claude’s Bar menus and promotions Ensure follow-up of Funky Claude’s Bar programming and related actions Collect stock from the cellar each morning, check the delivery note, then sign it Participate in service and ensure its smooth running Take reservations Make wine and food pairings and suggest to guests Participate in renewing the menus of Montreux Jazz Café and Funky Claude’s Bar Maintain outlet productivity Assist in stock and beverage and food cost control Participate in establishing the restaurant’s turnover and implementing actions to exceed it Participate in daily cash and restaurant closures Establish schedules and forecasts Assist in recruitment, training, and staff evaluations Participate in the hotel’s F&B training Organise daily and monthly meetings Handle administrative requests Ensure perfect presentation of staff Know how Silverware operates Know and apply LQA technical and emotional standards Establish action plans with the Assistant Manager and Manager following Opinion Survey, LQA (Leading Quality Assurance), VOG (Voice Of Guest) results and ensure follow-up and results Respect policies, procedures, and service standards related to points of sale Comply with all hygiene and safety policies when handling food and beverages Maintain a professional attitude, be smiling and remain calm at all times Be flexible and cooperative in all circumstances, especially when collaborating with another department occasionally Respect ergonomic work standards in health and safety rules Any other tasks as assigned Qualifications 1 year experience in a supervisory role 3 years experience in catering Experience in 4* or 5* hotel, an asset Recognised service diploma Fluency in French and English Knowledge of a third language an asset Ability to lead a team Ability to work split shifts Proficiency with Silverware software Knowledge of oenology Passion for mixology Creative, innovative and up to date with new trends to offer bold and contemporary cocktails Extroverted, cheerful, sociable, helpful and available Excellent communication and organisational skills Excellent problem-solving skills Recognised ability in staff management (recognition, discipline, coaching) Particularly responsible and reliable Ability to work effectively under pressure in a fast-paced environment Ability to work in a team Ability to work in the nightlife environment Ability to focus on guests’ needs while remaining calm and courteous at all times Additional Information VISA REQUIREMENTS To work in Switzerland, the candidate must hold a Swiss work permit or be from an EU-17 or EU-8 European country. Please note that only applications submitted through our recruitment site https://careers.accor.com/fr/fr will be considered. BENEFITS Accommodation possibility subject to availability 1 meal per working day (benefit in kind) Discounts in various local businesses Preferential rates within the Accor Group, at our outlets and in the Swiss Deluxe Hotels portfolio Join us and discover all our other benefits… Additional Information Our Values Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. Belonging: We celebrate our differences. We support each other and are always united. Integrity: We build trust through mutual respect and authenticity. Empowerment: We have the power to take initiative and anticipate moments that create unforgettable experiences. Excellence: We build authentic connections and cherish every opportunity to make those around us feel special. Diversity and Inclusion Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team. Employee Benefits: Join our team and enjoy a range of exclusive benefits for colleagues, including free upgrades, extended stays, discounted stays at Fairmont and Raffles properties, special discounts on dining and wellness, as well as additional luxuries to enhance your experience. We believe it is important to take care of our team, ensuring your hard work is rewarded with exceptional benefits.