Service Planning Partner (f/m/d) 100%

Job description

Join Endress+Hauser, a leader in measurement technology. Enjoy a collaborative work environment with strong team support. Tasks Coordinate service operations and be the main contact for customer queries. Plan and schedule technician assignments efficiently across Switzerland. Manage service, repair, and maintenance orders while ensuring customer communication. Skills Completed commercial training with several years of relevant experience. Proficient in MS Office and SAP with a passion for measurement technology. Bilingual in German and French; English is a plus. This job ad was AI-translated from German. See original About the job At Endress+Hauser, progress happens through collaboration. As a world-leading provider of measuring instruments, our more than 18,000 employees shape the future in the field of process automation. Whether it is innovating and implementing new technologies in a team, collaborating on the development of new devices, or strengthening important relationships with various global industries: our work is based on building trusting relationships that help everyone succeed. As a family-run company, we look beyond short-term goals and work to create a future-oriented vision for our employees, our customers, and the world in general. We are looking for someone to support our service department’s deployment planning team with a 100% workload at the Sales Center Switzerland in Reinach. What is the role about? You coordinate service deployments and are the central contact person for customer enquiries regarding faults, repairs, and maintenance. What tasks will you take on? You receive customer enquiries by telephone open service, repair, and fault orders record technical data according to customer information plan the deployments of our technicians throughout Switzerland efficiently and economically, including the related communication to customers forward technical enquiries to customer service plan and monitor maintenance orders plan and coordinate installations and commissioning work closely with all interfaces What do we expect from you? You have completed commercial training have several years of professional experience in a similar role have enthusiasm for measurement technology and are proficient in common MS Office software as well as SAP programmes can communicate easily in German and French, English is an advantage think service-oriented, are analytical and reliable have a communicative and networked way of thinking personality What can you expect from us? Security of an international family business Training opportunities Company pension scheme and health management Flexible working hours Offers to reconcile family and work life How do you apply? To apply, please upload your complete documents on our career portal. Applications received by e-mail cannot be considered for data protection reasons.