Profi Office - Offene Stellen - Bewerbungsformular

Job description

Join Profi Office, a family-oriented company in Wohlen (AG), Switzerland. Enjoy a flexible work environment with a supportive team. Tasks Assist customers with inquiries via phone, ensuring satisfaction. Handle correspondence in D/F/E (I), showcasing language skills. Provide information on lost or stolen cards and process requests. Skills Good to very good French language skills are required. Strong sense of duty and responsibility in customer interactions. Team player who thrives in a collaborative environment. Customer Advisor (m/f/d) 20-50% D/E & good FR (mandatory) Wohlen (AG), Switzerland Profi Office is a family-run, medium-sized company. Our core competence lies in telephone communication. Our customers especially appreciate the high flexibility, adaptability, and goal-oriented approach. To strengthen our inbound team in the finance sector in Wohlen (AG), we are looking for customer advisors immediately or by arrangement. You are responsible for resolving our customers' concerns by phone. With your empathetic communication, you inspire your conversation partners daily. Recording customer concerns Good/very good French skills Independent handling of correspondence in D/F/E (I) Providing information regarding lost or stolen cards Processing enquiries in customer systems Impeccable reputation (no entries in criminal or debt registers) FRENCH SKILLS SENSE OF DUTY CUSTOMER ENTHUSIASM TEAM PLAYER What a great job! Great team with exciting people who work together in an open culture Supervisors who meet you at eye level and do not act as bosses Meaningful and challenging tasks in a constantly evolving environment Your regular commitment helps every caller to resolve their concerns