Portier (H/F)

Job description

Introduction We want to be the best in Zermatt... As a member of The Leading Hotels of the World, the Mont Cervin Palace combines the finest Swiss hotel tradition with the comfort of a modern luxury hotel. Our credo — “doing good for our guests” and “hospitality by heart” — is something we live by as a team. To strengthen our team, we are looking for motivated employees for the upcoming winter season 2026/27. Apply now! Your tasks - Vacuum staircases, walkways, corridors, and the passage leading to the Residence. - Clean and mop the entrance area, the Residence staircase, and the ski room. - Deliver laundry baskets to guest floors and return them to the staff entrance once emptied. - Vacuum all guest rooms and corridors. - Assist room attendants with the removal and transport of soiled linen. - Collect and dispose of waste and rubbish throughout the property. - Assist guests with luggage transportation for arrivals, departures, and room changes. - Deliver and set up extra beds and baby cots in guest rooms. - Inspect, replace, and maintain light bulbs and lamps as required. Your profile - Confident language skills in German, English, and French - Friendliness, helpfulness, reliability, and punctuality - Quick and flexible actions combined with pleasant manners - A discreet, attentive, understanding, resilient, and honest personality - Excellent interaction with guests and locals, along with good general knowledge - Good knowledge of Zermatt, the region, Valais, and Switzerland is an advantage Benefits - The possibility to rent accommodation in one of our staff houses, centrally located in Zermatt or Täsch - Employee, Family & Friends room rates and various discounts (for example, in the many restaurants of the MRH-Zermatt SA hotels) - Access to a fitness room for our employees, as well as a wide range of sports activities in Zermatt - Access to our pool area during staff swimming hours - A development program gives you access to various training courses, such as those offered by the Ritzy company - Discounts on seasonal or annual ski lift passes with the Zermatt resident card - For employees who do not wish or are unable to work both the winter and summer seasons in Zermatt, we offer support — together with our partner hotels — in finding a complementary position Instead of a grand driveway, there is a small canopy and a modest wooden door—no sea of flags, but a beautiful brass plaque instead—you could almost miss it. The cozy lobby, welcoming entrance area, and various lounges charm visitors with genuine character. The Monte Rosa takes its guests back to the origins of mountain tourism and is infused with the charm of its founding years, without ever feeling like a dusty museum. There is plenty to dream about; the mirrors have reflected much over the years, yet they remain silent…