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Night Front Office Manager

MRH-Zermatt SA Zermatt, VS temporary

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Job description

-Handling check-in and check-out for late arrivals and early departures. -Providing guest services throughout the night in accordance with ISO quality management standards. -Conducting nightly audit processes, including reconciling transactions and balancing accounts. -Verifying and posting charges, such as room rates and service charges. -Generating financial reports and statements for management review. -Posting daily sales and closing entries. -Preparing and reviewing guest bills, checking and filing guest checks. -Handling guest complaints or issues to ensure a satisfactory resolution. -Operating the telephone switchboard and performing basic administrative tasks. -Performing general cleaning duties. -Ensuring peace and order throughout the hotel, including regular patrols of the premises.

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Job aggregated from a public Swiss source (job-room). ninjob is not the employer. ninjob reference #447973.