Hostess – be the ambassador of exceptional hospitality

Job description

WHO WE NEED We are looking for ambitious talents who will become the shapers of the new reborn legendary hotel in one of the most prestigious alpine resorts in the world. Are you expecting more than a job? Then let's GRACE together! WHAT WILL YOU DO? - Welcome and warmly greet every guest, creating a memorable first impression - Manage reservations, seating arrangements and guest flow with efficiency and attention to detail - Provide personalised, proactive and genuine service throughout the guest journey - Anticipate guests' wishes and ensure prompt and professional solutions to their requests - Create memorable, lasting and individual experiences that exceed expectations - Coordinate closely with the F&B team to ensure smooth and seamless service - Maintain the highest standards of presentation, cleanliness and professionalism expected of a 5* superior hotel - Be proactive, outgoing and positive, take ownership of your responsibilities and have fun while creating exceptional hospitality YOUR +sides - Your german level is on fire - Your smile is infectious and you treat people as if they were your best friends - You go the extra mile to make the best first and last impression - You are a team player and enjoy helping others - You have a strong interest in hospitality and you are eager to learn - You can multi-task and work in a fast-paced environment - You lead with example and pride - You love to try new things and go a different path - You like to push your comfort zone to the edge - Guests always come first to you WHAT'S IN FOR YOU AT GRACE? - Become a pioneer for the first hotel opening to happen in 100 years in St. Moritz in this segment - Fun, collaborative and caring environment where people are put first - Grace House for talents - Hands-on learning and training opportunities - F&B discounts & sporting activities free of charge - Cool uniform from an international luxury clothing brand - If needed state-of-the-art accommodation - And much, much more… The GRACE LA MARGNA ST MORITZ invites you to discover a new lifestyle 365 days a year. Immerse yourself in a unique cosmos where the space of the Engadine is reflected. A hotel legend comes to life and sets new standards. The GRACE LA MARGNA ST MORITZ combines the glamorous past of St. Moritz, a place of longing, with the demands of a modern and cosmopolitan society. Here, tradition and modernity merge in a zeitgeisty mindset. Lean-Luxury meets Well-Staying. A new place-to-be for cosmopolitans and locals awaits you. Be a part of it! This new 5*-superior boutique hotel with 74 rooms and suites, 9 food & drink spots, spa, sports shop and much more has opened its door in August 2023.