Front Office Mitarbeiter:in (80-100%) - Basel

Job description

Join the ODELYA Hotel team in Basel, a sustainable urban retreat. Enjoy a vibrant work environment with great benefits. Tasks Welcome and assist guests with professionalism and warmth. Ensure smooth operations at the Front Office, including check-ins. Coordinate with other departments for seamless service delivery. Skills Minimum 2 years of experience at a reception desk required. Strong guest-oriented approach and social skills. Excellent organizational skills and proficiency in English. This job ad was AI-translated from German. See original About the job Front Office Employee (80-100%) - Basel Front Office Employee (80-100%) Hotel ODELYA – Basel Start: immediately or by arrangement In the heart of Basel, surrounded by a green oasis, at Hotel ODELYA, a city hotel in the park, we combine tradition with sustainability, tranquillity with urban dynamism, and hospitality with genuine warmth. As part of our dedicated front office team, you will play a key role in providing our guests with a special, personal experience – from the first contact to departure. ________________________________________ ✨ Your tasks – responsible & varied: • Welcoming, attending to and bidding farewell to our hotel and seminar guests with professionalism and natural friendliness • Ensuring smooth operations at the front office including check-in/check-out as well as handling hotel reservations • Coordination with other departments such as housekeeping, seminar, service and technical teams • Supporting and taking on administrative tasks • Co-responsibility for quality assurance in guest service • Training and coaching new team members • Contributing ideas to further develop our service culture ________________________________________ 🧭 Your profile – competent & warm-hearted: • At least 2 years of professional experience at the reception • Strong guest orientation, high social competence and a well-groomed, confident appearance • Organisational skills and personal responsibility – you keep an overview even in hectic moments • Very good German and English skills, spoken and written (additional languages are an advantage) • Proficient use of hotel software (ideally Protel) and common MS Office applications ________________________________________ 🌟 What we offer you – inspiring & fair: • A responsible position in a sustainably managed hotel business with clear values • A motivated, professional team with an open communication culture • Central location in Basel with good accessibility yet peacefully situated in greenery • Discounted staff meals as well as attractive employee benefits • Involvement in all tasks and processes around the front office as well as opportunities for further training in a lively working environment ________________________________________ 📩 Have we piqued your interest? We look forward to receiving your complete application by email at 👉 bewerbung@odelya.ch If you have any questions, our Front Office Manager, Nathalie Jordan, will be happy to assist you at 📞 +41 (0)61 260 21 21 ________________________________________ Hotel ODELYA – sustainable. personal. in the heart of Basel.