Customer Service & Administrative Support Assistant

Job description

Provide high-quality customer service and administrative support to clients and stakeholders in an international environment, ensuring timely responses and efficient handling of requests. Coordinate documentation, maintain accurate records, and liaise with internal teams to support smooth day-to-day operations and service delivery. International Organization Description Respond to client enquiries by email and telephone in a professional and timely manner. Provide procedural and administrative information to users and stakeholders. Process and manage documentation, records, notifications, and requests. Coordinate with internal teams to resolve customer issues and urgent matters. Maintain databases and ensure accurate filing and document management. Contribute to reporting, statistics, and administrative tracking activities. Deliver high-quality customer service while meeting deadlines and service standards. Profile Previous experience in customer service, administration, coordination, or office support. Excellent communication skills and strong attention to detail. Fluent in English and French; additional languages are an asset. Strong organizational skills with the ability to manage multiple priorities. Comfortable working in an international and multicultural environment. Proficient with MS Office and administrative systems. Job Offer Opportunity to gain experience within a prestigious international environment. Diverse role combining customer service, administration, and stakeholder coordination. Collaborative and multicultural workplace. Exposure to international processes and operations.