Business Engineer Document Solutions (m/w/d)

Job description

Join a dynamic DevOps team at Zürcher Kantonalbank, shaping document solutions. Enjoy a collaborative environment with great benefits. Tasks Capture and specify requirements for document templates bank-wide. Analyze and optimize document processes in standard output chains. Coordinate with stakeholders and ensure quality across all channels. Skills Higher vocational training with relevant diplomas; 3+ years in business engineering. Strong stakeholder management and self-management abilities. Proactive initiative with a holistic view of end-to-end processes. This job ad was AI-translated from German. See original About the job 80% - 100% | IT / Business Engineering | Zurich | Experienced Professionals You will shape the output processes of Zürcher Kantonalbank in a DevOps team within Document Solutions Engineering and make a direct contribution to future-proof customer correspondence. Together with Business Engineers and IT developers, you will work to ensure that document templates and output processes are professionally specified, implemented, and continuously improved across all business areas. In doing so, you combine broad stakeholder management with the automation and digitalisation of document-related process steps. Your tasks Gathering, structuring, and specifying requirements for document templates from specialist departments across the entire bank Analysing and optimising document processes in the standard output process chain Coordinating, supporting, and testing the implementation of requirements with the DevOps team (Business Engineers and IT developers) Advising and enabling specialist departments in the use of the self-service tool for document templates Identifying manual document processes and converting them into automated end-to-end output processes in collaboration with the specialist departments Ensuring the quality and consistency of documents across various template management tools and all channels (e.g. print, email, e-banking) Coordinating stakeholders from various areas of the bank and continuously informing them about progress Your profile Advanced vocational training with a federal diploma or federal diploma HF or advanced vocational training with a federal specialist certificate At least 3 years of experience in business engineering as well as knowledge in document or output management is essential • Sound knowledge of process management and agile project methods (SAFe) Experience in the banking environment is an advantage You score with confident stakeholder management and strong self-management, even with parallel requirements You convince with initiative, proactive action, and a holistic view of end-to-end processes Very good German language skills, both spoken and written Our offer Motivated, self-organised, and cheerful team looking forward to welcoming you Exciting and diverse range of tasks with many networking opportunities throughout the bank We offer you space for your ideas – together we shape the bank of tomorrow Your professional development is important to us – we actively support and accompany you on your path Modern workplace in District 5 with very good transport connections (Hardbrücke station) You can organise your work flexibly in agreement with your team (e.g. mobile working and flexible working hours) Comprehensive package with attractive base salary, variable remuneration, and versatile benefits Lianna Müller is happy to assist you. Phone: 044 292 28 89