Assistant Administratif Junior (français/allemand) - F/H/X

Job description

Join Amaris Consulting as a Junior Functional & Production Support in Geneva. Tasks Manage level 1 and 2 business incident tickets efficiently. Collaborate with internal teams to resolve issues and improve processes. Document incidents and solutions in the ticketing system. Skills Experience in a similar production or administrative role required. Knowledge of ticketing tools, preferably ServiceNow. Strong organizational skills and team spirit essential. This job ad was AI-translated from French. See original About the job Job description We are currently looking for a Junior Administrative Assistant - F/H/X to manage level 1 and 2 business incident tickets, speaking German. We are seeking motivated professionals to join the support team located in Geneva, responsible for tickets related to maintenance, logistics, purchasing, and building management. Main activities: Provide functional support to users by responding to support tickets via ServiceNow or any other appropriate ticketing tool. Dispatch and handle business requests and incidents according to the relevant levels and divisions. Collaborate with internal teams to resolve issues and improve processes. Document incidents and solutions provided in the ticketing system. Participate in continuous service improvement by proposing solutions and enhancements. Profile sought Experience as a production operator or administrator in a similar environment. Knowledge of ticketing tools, ideally ServiceNow. Ability to work in a team and communicate effectively with users. Organisational skills and rigour in handling requests. Fluency in French and Swiss German mandatory What we offer: An international community bringing together more than 110 nationalities An environment where trust is central: 70% of our leaders started at the first level of responsibility A solid training system with our internal Academy and more than 250 modules, including certifications A dynamic workplace with regular internal events (afterworks, team buildings, etc.) Additional days off based on seniority Possibility of remote work according to local policy Restaurant card adapted to the Swiss market Strong commitment to sustainability and social impact through the WeCare Together programme Amaris Consulting is proud to be an equal opportunity employer. We are committed to promoting diversity within the community and creating an inclusive work environment. As such, we welcome applications from all qualified individuals, regardless of gender, sexual orientation, origin, beliefs, age, family situation, disability, or any other characteristic. #LI-MR2 Who are we? Amaris Consulting is an independent consulting and technology company serving businesses. With more than 1000 clients worldwide, we have been deploying solutions for the largest projects for over a decade – all made possible by an international team of 7,600 talents spread across 5 continents and more than 60 countries. Our solutions focus on four different business areas: Information systems and digital, telecommunications, life sciences, and engineering. We aim to create and develop a talent community where all team members can realise their full potential. Amaris is your "stepping stone" to cross the rivers of change, to meet challenges, and to successfully complete all your projects. At Amaris, we are committed to offering our candidates the best possible recruitment experience. We seek to get to know and understand our candidates better, challenge them, and share our impressions as quickly as possible. Here is what our recruitment process looks like: First contact: Our process usually starts with a brief virtual/telephone conversation to learn more about you! The goal? To get to know you, understand your motivations, and ensure we offer you the position that best suits you! Interviews (on average, the number of interviews is 3 – but this may vary depending on the level of seniority required for the position). During the interviews, you will meet members of our team: your future manager of course, but also others you will be working with. These interviews will allow us to learn more about you, your experience and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our history, our teams, and your career opportunities! Case study: Depending on the position, you may be asked to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc. As you know, every person is different and so is every role in a company. That is why we must adapt accordingly, so the process can sometimes be somewhat different for each individual. That said, we always put ourselves in the candidate’s shoes to offer the best possible experience. We look forward to meeting you!