Account Manager:in Customer Success (80-100%)

Job description

Join yousty.ch in matching youth with ideal apprenticeships! Be part of a supportive team that enhances digital services for Swiss companies. Tasks Provide strategic B2B consulting for apprenticeship placements. Manage customer relationships from onboarding to long-term support. Lead consultations, workshops, and marketing projects efficiently. Skills Several years in Customer Success or similar B2B roles required. Strong consulting and communication skills are essential. A proactive service mindset is a must for success. This job ad was AI-translated from German. See original About the job Our mission: the perfect match 🎯 With yousty.ch, we support young people in finding their desired apprenticeship and accompany training companies from all over Switzerland in successfully recruiting apprentices. For this, we continuously develop our digital services and work closely with our customers. For our team, we are looking for an experienced Customer Success personality who takes responsibility, advises customers on an equal footing, and actively contributes to the further development of our services. Your tasks: Strategic advice and support of our B2B customers (training companies) in apprentice recruitment End-to-end responsibility for your customers: from onboarding to long-term collaboration Independent conduct of consultations, customer meetings, and workshops Management and support of video or marketing projects in collaboration with internal teams Active identification of customer needs and contribution of improvement and optimisation suggestions Your profile: Several years of experience in Customer Success, Account Management, or a comparable advisory B2B role Proven experience in building and maintaining long-term customer relationships High advisory and communication skills as well as a strong service mindset What makes yousty.ch a great employer: High scope for creativity and genuine involvement in product and service Transparency and insight into a growing online business A culture of trust with a lot of personal responsibility Modern workplace directly at Zurich main station Meaningful work with societal added value This role is aimed at experienced Customer Success Managers who want to take responsibility, accompany customers strategically, and make an impact in a meaningful environment. Does this suit you? Then apply today, we look forward to hearing from you.