Firmenkundenbetreuer:in Direktbank

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Join a leading Direct Bank in Zurich, thriving in a supportive team. Enjoy diverse opportunities and benefits that foster growth. Tasks Support over 70,000 corporate clients with tailored services. Identify and direct potential opportunities to the right teams. Ensure high-quality service and improve client satisfaction continuously. Skills Completed banking apprenticeship or equivalent, with 2+ years of experience. Strong customer orientation and excellent communication skills. Proficiency in German and good English skills are beneficial. This job ad was AI-translated from German. See original About the job 60% - 80% (Job sharing possible) | Direct Bank | Zurich | Experienced Professionals With great passion, you are responsible for the needs-based support of more than 70,000 corporate clients and their representatives in all basic services along their business and life events. A focus of your activity is the structured identification and mediation of potentials. Additionally, our team acts bank-wide as a competence centre for our association clients. If you enjoy supporting corporate clients, are interested in their needs, and want to actively shape the future of our division, you will fit well with us. Your tasks Supporting entrepreneurs and SMEs according to their needs in all basic services Handling enquiries from SME representatives in direct contact – by phone and digitally Identifying potentials and either exploiting them or forwarding them purposefully to the appropriate advisory team Ensuring a service quality that convinces our clients Responding to internal bank enquiries with a focus on the competence centre for associations and other specialist areas Contributing to the continuous improvement of our processes to increase customer satisfaction Your profile Completed banking apprenticeship or equivalent training or several years of professional experience in the financial sector At least two years of relevant professional experience in the financial sector, ideally with corporate clients Good knowledge of basic service business as well as interest in supporting associations and other special topics Enthusiasm for telephone and digital customer contact High customer orientation and a communicative manner distinguish you Very good German skills in spoken and written form, good English skills are an advantage Our offer Mutual support and team spirit are highly valued with us Exciting and diverse range of tasks with many networking opportunities Various opportunities for personal and professional development Promising prospects in a stable, sustainable environment at one of the safest universal banks in the world Modern workplace in District 5 with very good transport connections (Hardbrücke station) Comprehensive overall package, which besides an attractive base salary and variable remuneration offers many benefits and discounts – from A for pension provision to Z for ZVV bonus pass Fabian Herzig is happy to assist you. Phone: 044 292 27 96