Training Consultant - 11 months

Description du poste

* Lead the end-to-end delivery of training initiatives including content creation * Ensure effective user adoption through training coordination ## About Our Client ## Our client is an international organisation. ## Job Description ## 1. Training Content Development & Delivery * Design, develop, and maintain standardized training materials (e.g., presentations, user guides, job aids, quick reference tools). * Produce system-based training videos with voiceover, annotations, and visual guidance. * Script, storyboard, and edit learning content to ensure clarity, consistency, and usability. * Coordinate translations of training materials and ensure alignment across language versions. * Collaborate with subject matter experts and technical teams to ensure content accuracy and alignment with business processes. 2. Training Coordination & Administration * Plan and manage training sessions, workshops, and briefings. * Coordinate logistics including scheduling, invitations, attendance tracking, and communications. * Manage communication channels related to training activities. * Design and analyse feedback surveys to measure training effectiveness. 3. Knowledge Management & Tools * Maintain a central training repository (e.g., SharePoint or equivalent). * Ensure materials are well-organized, accessible, and up to date. * Apply version control and documentation standards, including archiving outdated content. * Maintain auditable records of training materials and updates. 4. Reporting, Analytics & Adoption * Track training participation, completion, and user adoption metrics. * Produce dashboards and reports for programme stakeholders. * Identify risks, gaps, or issues related to training effectiveness and escalate when needed. 5. Continuous Improvement * Update and enhance training materials based on feedback and system changes. * Incorporate insights from post-implementation reviews. * Support onboarding and refresher training through self-service learning materials. 6. Stakeholder Collaboration * Work closely with internal stakeholders including business teams, change management, and technical teams. * Coordinate with external vendors such as translators when required. * Act as the main point of contact for operational training delivery during rollout phases. ## The Successful Applicant ## Essential Skills & Experience * Proven experience in training design and delivery within transformation or system implementation programmes. * Strong content creation and communication skills, with the ability to simplify complex topics. * Experience developing training materials such as user guides and system walkthroughs. * Familiarity with knowledge management platforms (e.g., SharePoint). * Strong organisational and stakeholder management skills. * High attention to detail and quality standards. * Fluent English (written and spoken). Preferred Skills * Knowledge of additional languages (e.g., French). * Experience supporting large-scale system implementations (ERP, CRM, or similar). * Familiarity with training analytics and adoption tracking. ## What's on Offer ## Interim Contract for 11 months with 2 days of home office per week. Quote job ref JN-062026-7035453 Job Function Human Resources Specialisation Trainer Industry Not For Profit Location Geneva Contract Type Interim Job Reference JN-062026-7035453