Teamleiter/in Kundenberatung Vorsorge

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This job ad was AI-translated from German. See original Job summary Show Join a dynamic company focused on professional growth and efficiency. Enjoy a supportive work environment with great benefits. Tasks Lead and develop staff while enhancing customer consulting services. Manage daily operations and ensure high service quality. Coordinate resource planning and optimize processes effectively. Skills Commercial training with extensive experience in pension fund administration. Strong leadership skills with a focus on decision-making. Service-oriented and digitally savvy, fluent in German. About the job Your Tasks Professional and disciplinary leadership of employees as well as realignment and further development of customer advisory services with a focus on efficiency, quality and scalability Targeted promotion as well as further development and professional support of employees Ensuring and managing the operational day-to-day business as well as the specialist and process know-how within the team Planning and allocation of resources as well as coordination of order distribution Ensuring efficient process management as well as high service and quality standards Optimisation of processes as well as workflows and interfaces Participation in defining regulations as well as building and maintaining the knowledge database Ensuring good and efficient collaboration with other internal functions Participation in various projects as well as active involvement in the further development of the Operations & Services Pension area Your Profile Commercial basic training with advanced training in occupational pensions, social insurance or a comparable field Several years of experience in pension fund administration Proven several years of leadership experience in a comparable environment High sense of responsibility as well as proven leadership skills Decisiveness, assertiveness and delegation skills Service orientation as well as structured and goal-oriented working style Enjoyment in shaping, managing and accompanying change processes Digitally savvy and interested in technological developments Very good German language skills in spoken and written form, additional languages are an advantage Our Offer Central role in a motivated team and a dynamic company with flat hierarchies and short decision-making paths Lots of scope for design as well as training and development opportunities Progressive employment conditions (6 weeks holiday, 40-hour week, home office) as well as various additional benefits (REKA, half-fare travelcard) Modern offices directly next to Zurich main station