Supporter ICT

Description du poste

Insieme per i Grigioni is a trilingual region in Switzerland. The unique landscape offers diverse opportunities for living and working. Tasks Act as the primary IT support contact for all inquiries. Provide training and assistance to over 50 staff on digital tools. Manage hardware and software procurement and lifecycle. Skills Solid IT training and experience in ICT support required. Strong analytical thinking and communication skills. Fluency in German; knowledge of other languages is a plus. Together for Graubünden The only trilingual Canton of Switzerland is diverse in economic, cultural and political profile. With an area of 7106 km² Graubünden is the largest Canton in Switzerland and with 150 valleys, 615 lakes, 140 tourist resorts and countless days of sunshine per year offers a high quality of life. The cantonal administration of Graubünden is as diverse as our landscape. ICT Supporter Vocational Training Office | 70 % | Chur The Vocational Training Office (UCFP) is a service of the Department of Education, Culture and Environmental Protection (DECA) and implements the training policy tasks of the Confederation and the Canton in the field of basic vocational training. It is also a centre of expertise in matters relating to career choice, school and studies as well as an authority that accompanies throughout the entire professional career. For immediate or date to be agreed we are looking for an ICT supporter Tasks First point of contact for all IT-related requests, as well as acceptance, analysis and coordination of faults and support requests Advice, training and support for over 50 employees in the use of IT tools, specific applications and digital work processes Planning, coordination and execution of change and release management processes, as well as organisation and support of tests related to applications and systems Procurement and management of hardware and software as well as their life cycle (incl. orders, license management, inventory maintenance and installation of IT workstations) Assumption of overarching ICT tasks, in particular in the areas of coordination, role and user management, data protection, retention and archiving obligations, as well as implementation and control of information security and data protection measures What we expect from you Solid training or professional development in the IT sector as well as practical experience in ICT support and operation of Microsoft systems Enjoy supporting users competently and solution-oriented Experience in collaborating on projects and their implementation, as well as the ability to actively contribute to defining changes and successfully driving them forward Analytical thinking skills, interdisciplinary understanding of technical and organisational correlations, as well as clear, comprehensible and respectful communication Independent, structured and reliable working method, with a high attention to quality, as well as the ability to maintain an overview, team spirit and commitment even in challenging situations Excellent spoken and written German skills. Knowledge of a second cantonal language or other languages is an advantage and facilitates exchange in a diverse environment We look forward to receiving your online application and will be pleased to meet you. If you have any questions, Gion Desax, ICT Operations and Projects Manager of the Vocational Training Office, is at your disposal (081 257 48 18, gion.desax@afb.gr.ch). Application deadline: 5 July 2026