Support IT - F/M/X

Description du poste

This job ad was AI-translated from French. See original Job summary Hide Join Amaris Consulting in Geneva as an IT Support Specialist! Enjoy a dynamic work environment and great benefits. Tasks Provide on-site and remote technical support to users. Diagnose and resolve hardware and software incidents effectively. Manage user accounts and sensitive access rights securely. Skills Experience in IT support or similar role required. Proficiency in Windows and Mac OS environments essential. Strong problem-solving and communication skills needed. About the job Job description As an IT Proximity Support, you will join our team in Geneva to assist one of our clients by providing on-site IT support to users and ensuring the proper functioning of equipment and IT systems in a demanding and secure environment. 🔥 Your responsibilities Provide first-level technical support on-site and remotely for the various teams concerned Diagnose and resolve hardware and software incidents (workstations, printers, mobiles) Install, configure and maintain equipment and software according to the security and compliance standards of the relevant sector Manage user accounts and access rights in sensitive environments Monitor IT inventory and documentation Collaborate with IT teams for escalation of complex incidents Ensure compliance with IT security policies and processes Participate in IT projects and process improvements 🎯 Your profile Experience in IT support or similar role Proficiency in Windows and Mac OS environments Experience with Active Directory and Office 365 administration Knowledge of ticketing tools and remote assistance Education in IT Fluent in French and English Demonstrate strong problem-solving and communication skills 💡 Our company culture: An international community bringing together more than 110 nationalities. An environment where trust is central: 70% of our key leaders started at the first level of responsibility. A robust training system with our internal Academy and more than 250 modules available. A dynamic work environment with regular internal events (afterworks, team buildings, etc.). A strong commitment to CSR, notably through our WeCare Together programme. Amaris Consulting is committed to promoting diversity within its workforce and creating an inclusive work environment. We consider applications from all qualified individuals regardless of gender, sexual orientation, race, ethnic origin, beliefs, age, marital status, disability or any other characteristic. Particular attention will be given to candidates with disabilities. Apply now and join our team for a rewarding and stimulating career! Who are we? Amaris Consulting is an independent consulting and technology company serving businesses. With over 1000 clients worldwide, we deploy solutions for the largest projects for more than a decade - all made possible by an international team of 7,600 talents spread across 5 continents and more than 60 countries. Our solutions focus on four different activity areas: Information systems and digital, telecommunications, life sciences and engineering. We aim to create and develop a talent community where all team members can realise their full potential. Amaris is your "stepping stone" to cross the rivers of change, to meet challenges and to successfully complete all your projects. At Amaris, we are committed to offering our candidates the best possible recruitment experience. We seek to better know and understand our candidates, challenge them and provide feedback as quickly as possible. Here is what our recruitment process looks like: First contact: Our process usually starts with a brief virtual/telephone conversation to learn more about you! The goal? To get to know you, understand your motivations and ensure we offer you the position that best suits you! Interviews (on average, the number of interviews is 3 – but this may vary depending on the seniority level required for the position). During the interviews, you will meet members of our team: your future manager of course, but also others you will be working with. These interviews will allow us to learn more about you, your experience and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our history, our teams and your career opportunities! Case study: Depending on the position, you may be asked to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc. As you know, every person is different and so is every role in a company. That is why we must adapt accordingly, so the process may sometimes be somewhat different for each individual. That said, we always put ourselves in the candidate's shoes to offer the best possible experience. We look forward to meeting you!