Support informatique 80 - 100 % (f/m/d)

Description du poste

This job ad was AI-translated from German. See original Job summary Show Join Trophy Bike & Sport as an ICT Project Manager and thrive in a dynamic environment. Enjoy the chance to innovate and shape IT solutions tailored to retail. Tasks Develop ICT strategies collaboratively with management and partners. Assess technical concepts focused on security and efficiency. Prioritize projects and coordinate effectively with external partners. Skills Experience in IT, ideally in a generalist role in SMEs is essential. Strong knowledge of IT infrastructure and security protocols is needed. Ability to communicate technical topics clearly to diverse audiences. About the job You bring together IT, processes and people – and feel comfortable where strategy and implementation go hand in hand? Then a role awaits you with us where you can truly make a difference: You will further develop the ICT of our Transa sister company Trophy Bike & Sport – securely, economically and consistently aligned to the retail business. Together with established IT partners, you assess technical concepts, prioritise measures and also get involved operationally. In doing so, you communicate IT topics clearly and effectively to management and specialist departments. You take on a central internal IT role with close ties to the management of Trophy Bike & Sport. You are employed by Transa Backpacking AG. Your workplace is Bern or Zurich – with regular presence at both locations, occasional assignments in branches and the possibility of home office. In the first years, your focus will be on building up and business-oriented further development of IT. Classic 1st-level support tasks are not included. YOUR SPECIALISATIONS AS AN ICT PROJECT MANAGER Further develop the IT of Trophy Bike & Sport together with management, external IT partners and Transa IT. Just your thing. Check technical concepts and measures for security, cost-effectiveness, feasibility and suitability for the retail environment. Your playing field. Prioritise IT topics, manage projects and coordinate external partners effectively. Clearly your area. Work operationally on IT projects – from conception to implementation and quality assurance. Very gladly. Further develop standards, processes and responsibilities in the IT organisation. Just right for you. Work with power users and strengthen their empowerment in everyday operations. Absolutely. Prepare decision-making bases and communicate IT topics clearly and concisely for management and specialist departments. Your strength. THIS IS YOU A qualification, further training or solid practical experience in computer science, business informatics or a similar field. Evident in your profile. Several years of experience in a generalist IT function – ideally as a system engineer, IT coordinator or business informatician in an SME. That’s what it takes. Know-how in IT infrastructure, IT security, cloud services, workplace environments and business-related applications. Exactly your area. Experience in project work, requirements management and translation between specialist departments and technology. Very helpful. Collaboration with external IT service providers as well as support of technical implementations. You know this. ERP and process knowledge in the retail environment. Would be great! Think strategically, act networked and at the same time get things done. Just your thing. Prioritise appropriately and plan projects within a company-compatible timeframe. Yes, please. Convey technical content understandably at different levels. Your strength. Work independently, structured and reliably. Definitely. High social competence in collaboration with management, specialist departments, partners and power users. Absolutely. A pragmatic attitude and a good sense for viable solutions in a medium-sized organisation. Just right. You have German or French as your mother tongue and bring a good level of understanding in the other language. Basic English skills are required in the IT environment. TECHNICAL EQUIPMENT Domain and group policy management, Entra ID as well as user and permission management. You are familiar with this. Microsoft 365 with Exchange Online, Teams, SharePoint and OneDrive. Your daily routine. Modern workplace environments with Windows, device and lifecycle management, software deployment and standardisation. You’ve got this covered. IT security with access protection, multi-factor authentication, backup, patch management as well as role and permission concepts. That’s necessary. Network and infrastructure with WLAN, VLAN, internet connection, site networking and printing solutions. Not a foreign word to you. Server administration: setup, management and maintenance. You know this. YOUR BENEFITS Since your employment contract is with Transa Backpacking AG, you also benefit from our perks: A shared spirit of outdoor enthusiasts that can move mountains Generous employee discount and attractive benefits with partners Above-obligatory and part-time friendly social benefits 40-hour week or flexible working time models – depending on the model with up to 7.5 weeks’ holiday per year – as well as the possibility of unpaid leave Loyalty bonus in the form of holiday or money every 5 years Employee events – from outdoor cooking to bivouac tours The job description is deliberately broad. If your backpack already contains many of the described skills, we look forward to your online application. #getoutbutright #nextstopTransaAndTrophy THIS IS US Transa Backpacking AG has been the competence centre for high-quality travel and outdoor equipment for over 45 years. The motto «Get out. But right.» is lived by around 500 employees. We are organised in circles and use the patterns of Sociocracy 3.0 – this ensures that employees are deployed according to their abilities. In the branches in Zurich, Basel, Bern, Lausanne, Lucerne, St. Gallen, Vevey and Winterthur, the two outlet branches as well as the station shop Yosemite in Zermatt, there are over 42,000 products from around 550 brands. Should products ever be damaged, we take care of them in the repair workshop in Zurich Altstetten. Trophy Bike is a young and dynamic company that has established itself as a strong contact point for cycling enthusiasts in its regions. Trophy Sport complements this offer with a comprehensive range of outdoor equipment and winter sports activities. Thanks to high-quality products, the variety of our branch network in Bern and surroundings, Oftringen, Altendorf, Fribourg, Verbier and Zermatt as well as the personal service of true specialists, we inspire our customers every day with a unique shopping experience. MORE INFORMATION If you have any questions, please feel free to contact Cédi from our IT team: Preferably by email at cedric.vautier@transa.ch or by phone at +41 44 278 90 41 (Please do not send your application by email for data protection reasons) We would like to fill this vacancy as an ICT project manager without the support of recruitment agencies.