Superviseur Nettoyage (a) 100 %

Description du poste

Join our team as a Superviseur Nettoyage in a dynamic environment. Enjoy a supportive workplace with growth opportunities. Tasks Coordinate and oversee all cleaning activities, ensuring high standards. Manage unit operations while adhering to internal and external regulations. Supervise staff to deliver quality service and optimize resources. Skills CFC in cleaning with 5-10 years in service management preferred. Strong organizational and communication skills are essential. Proficient in MS Office and fluent in French, other languages a plus. About the job Cleaning Supervisor (a) 100% - Coordinates and monitors all cleaning activities, organises, oversees and participates in them - Overall management of their unit in compliance with internal and external company standards and rules - Responsibility for customer service and optimal execution of services - Supervises employees to ensure they perform the agreed services with the client, respecting instructions and the legal framework - Optimal use of internal and external resources necessary for service delivery - Quality control and conducting internal audits with clients - Ordering equipment and planning interventions as well as schedules - Ensures appropriate and optimal use of subcontractors - Controls, manages and monitors budgets - Analyses the activity of their teams and identifies deviations (work hours control) - Ensures invoicing is in accordance with services provided - Replaces their hierarchical superior in case of absence - Federal Certificate of Competence in the cleaning sector (cleaning agent, operations agent or equivalent), an advantage - Continuing education in the cleaning field - Proven experience in team management - 5 to 10 years of professional experience in the service sector and maintenance activities - Good command of spoken and written French (English, Portuguese or Spanish an advantage) - Proficiency in IT tools (MS Office) - Driving licence, clean criminal record - Service-oriented, well organised and communicative - Autonomous, proactive, organised