Stage - Digital & Client Engagement (bilingue Français et Allemand) - (H/F) - Juillet 2026

Description du poste

This job ad was AI-translated from French. See original Job summary Hide Join CHANEL's Parfums Beauté team in Geneva, where creativity meets luxury. This is a unique chance to grow in a dynamic marketing environment. Tasks Support the e-retail strategy by coordinating online product launches. Manage e-commerce campaigns and update product assortments effectively. Enhance customer experience through CRM tools and omnichannel services. Skills Currently pursuing a Master's degree in Marketing or Business. Strong organizational skills with attention to detail. Excellent communication skills in French, German, and English. About the job The Perfumes & Beauty activity asserts its uniqueness through a promise: to reveal the beauty of every woman in what is most unique about her through her perfume, makeup and skincare products. This philosophy is largely inherited from Mademoiselle Chanel, who always worked to affirm her own independence and that of all women. Within the Marketing team, and more specifically within the Digital & Client Engagement team, you take part in orchestrating the Perfumes & Beauty marketing plan for Switzerland. Reporting to the Digital & Client Engagement manager, you participate in the deployment of the Swiss strategy, the in-store experience and campaign launches in collaboration with Regional Marketing and the Communication and Client Experience departments. YOUR MISSIONS: E-retail: Ensure the transmission, uploading and monitoring of new products with our e-retailers according to the campaign plan Coordinate online promotions with e-retailers Monitor our e-retail sites and ensure compliance with the CHANEL graphic charter CHANEL Implement optimisations with our e-retailers in the CHANEL brand space E-commerce: Monitor the e-merchandising animation plan for Perfumes & Beauty campaigns Coordinate and update the product assortment on chanel.ch Customer Relationship Management (CRM): Follow up on proofs with the regional marketing team Analyse the performance of email campaigns Monitor and update client and employee records in the CRM tool Write briefs for mailings Coordinate client and employee birthdays Client experience: Support the implementation of the Maison’s omnichannel services Monitor optimisations of digital tools Others: Opportunity to participate in additional projects alongside daily tasks, depending on needs and key periods of activity. YOUR PROFILE: Currently pursuing higher education such as HES / HEC (MASTER), you are looking for a responsible internship that will allow you to develop your marketing and digital skills, your product knowledge and enrich your business vision. You show curiosity for the Perfumes & Beauty and luxury universe, and you know the main Beauty players in Switzerland. You demonstrate rigour and organisation, are multitasking and have an eye for detail. You have excellent interpersonal skills and know how to coordinate different stakeholders in a multicultural environment. Finally, you are autonomous and proactive, naturally adaptable and enjoy working in a stimulating and evolving environment. You have excellent knowledge of German and English (spoken and written) and master IT tools. Position conditions: An internship agreement is mandatory for this position and must meet the following conditions: The internship must be part of your study curriculum. The internship must be necessary for obtaining the diploma. The internship must be validated by the awarding of study credits. Position information: Contract: full-time internship (100%) and on-site Start: 1 July 2026 Duration: 6 months Working days: 5 days per week, Monday to Friday Location: Geneva Fluent French Fluent or advanced German and English.