Service & Claims Gestionnaire Sinistres Véhicules automobiles (all genders) 80%

Description du poste

Join AXA, Switzerland's leading insurance company, as a claims expert. Enjoy a supportive work environment with growth opportunities. Tasks Act as the primary contact for clients on auto claims, ensuring satisfaction. Manage auto insurance claims independently, clarifying facts and coverage. Verify and settle all claims fairly and efficiently for each case. Skills Commercial training or equivalent, ideally in insurance sector. Strong communication and negotiation skills, multilingual preferred. Ability to work efficiently in dynamic environments and stay calm. About the job Join AXA, Switzerland's leading insurance company, as a Your contribution to the company Your contribution to the company As the main contact person for our clients regarding motor vehicle claims, you consistently place their satisfaction at the heart of your concerns, proactively responding to their needs and keeping them informed of decisions made about their cases You manage motor vehicle insurance claims (third-party liability, comprehensive) independently and purposefully, clarifying facts and accurately assessing coverage and liability issues You verify and settle all claims fairly and efficiently, thus ensuring equitable treatment for each case Thanks to your excellent communication skills, you interact by phone and in writing with policyholders, injured parties, lawyers, and other insurance companies, always focusing on quality customer service Your skills and talents Your skills and talents You hold a commercial qualification or equivalent (ideally in the insurance sector) Experience in claims handling or underwriting in motor insurance would be a valuable asset You possess good communication and negotiation skills and, ideally, are comfortable with multilingual exchanges You enjoy customer contact and are determined to find the best possible solutions You see change as an opportunity for development You demonstrate the ability to work efficiently in dynamic environments and to remain calm under heavy workload situations Send your application now! Cover letter? We do without! Instead, we look forward to your answers to our brief questions on our online application platform. About AXA Believing in yourself leads to the greatest successes. At AXA, we aim to be a partner who supports you and believes in you. Always by your side to help you excel, we point out paths to explore for your future. We encourage you and offer you freedom to dedicate yourself to what matters most to you. And it is thanks to your personal commitment that this collaboration becomes a true partnership with a promising future. For you, for us, and for our clients. Not just for the present moment, but especially in the long term. Let’s lay the foundations of your success together. Know You Can.