Senior Director International Customers (m/w/d)
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Join Mondelēz International as Senior Director International Customers in Zurich! This role offers a chance to lead strategic customer engagement and development. Tasks Create and implement the International Customer & Retail Alliance strategy. Negotiate contracts with European-based international customers. Lead a team of Account Managers in delivering measurable results. Skills 10+ years in FMCG sales with strong negotiation and leadership skills. Excellent communication and interpersonal skills. Proficient in customer engagement and joint business planning. About the job Sales R-169181 |Zurich, Switzerland Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. How you will contribute Creation oftheEuropean basedInternational Customer &Retail Allianceengagementstrategytogetherwith lead countries Negotiation of theEuropean basedInternational Customer &Retail Alliance contracts Ensureand track in marketactivation of initiatives agreedwithintheInternational Customer &Retail Alliance agreement Coordination and communication ofInternational Customer &Retail Alliance negotiations with relevant market teams to ensure consistent strategy,messagingand behaviour Regular updates oninternationalnegotiations strategy and status to the Mondelez Europe Leadership Team Continuous evaluation of the effectiveness of theInternational Customer & Retail Alliancerelationship and the impact of the above activities Development ofnewapproachesto international customer engagement Leading, coaching and developing a team of international Account Managersand theirrespective teams Member of the Mondelez Europe Central Sales Leadership Team Supportdevelopment ofretailer data strategy and playbook(e.g.CarrefourLinks andDatashopper) What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: 10+ years professional Sales experience in FMCG International Company In depth knowledge of European / International Trade environment and commercial leverages Customer Engagement:very experiencedin building strong customer connections, proficient understandingof Joint Business Planningand how toconvert integrated commercial plansintotriple win(customer, shopper, supplier)joint value creationand measurable in-market results Negotiation:highly skillednegotiatorwith proventrack recordoftradespendeffectivenessmanagement and optimization Revenue Management: Several years’ experiencegrowingvolume, net revenues,profitandmarketsharesforglobaland local categories People Leadership:Proventrack recordof successfulpeople leadershipand developmentat senior levels, ideally remotely across different geographies Political and Interpersonal Savvy:stronginfluencing & communication skills combined with strong interpersonal and relationship building skills, to effectively interact with external and internal stakeholders Excellent English skills are a must Relocation Support Available?No Relocation support available, however for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy Business Unit Summary We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our succes Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER Job TypeRegularAccount ManagementSales Job Details Title Function Sales Date 6/9/2026 Job ID R-169181 Work Schedule Full time Job Type Regular Location
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