Sachbearbeiter / Sachbearbeiterin Frontoffice inkl. Teamleitung (w/m/d) 80%-100%

Description du poste

Join our dynamic team at Galenica, a leader in healthcare solutions. Enjoy a supportive work environment with great benefits. Tasks Coordinate key processes like registrations and order processing. Act as the main contact for external partners and the sales team. Manage customer inquiries and ensure smooth office operations. Skills Commercial training with some experience; leadership motivation is a plus. Proficient in MS Office and strong German; advanced French skills. Excellent communication skills and ability to stay calm under pressure. About the job What you can achieve What you can achieve in the front office You coordinate central processes such as new registrations, order receipts and order processing including exit management You are the first point of contact for external partners and work closely with our field service team You ensure smooth collaboration with adjacent departments You handle customer concerns in the front office and actively contribute to daily business What you can achieve as a team leader You lead your team of up to 8 employees professionally and personally and develop it purposefully You plan deployments and holidays and ensure optimal team coverage You are responsible for time tracking and ensure compliance with regulations You accompany the recruitment process – from selection to successful onboarding of new employees You support your team in everyday life, set clear priorities and ensure efficient workflows You identify optimisation potentials and actively develop processes further You take on administrative tasks in daily leadership What you bring with you Commercial basic training with initial professional experience First leadership experience or clear motivation to take on responsibility as a team leader Confident handling of common MS Office programmes Very good German skills as well as advanced French skills Enjoyment of customer contact and working in a team Resilience and the ability to keep an overview even in hectic situations High quality awareness, good communication skills and a quick grasp 5 weeks holiday, with the possibility to buy up to 10 additional holiday days or take unpaid leave Pension fund with advantageous premium distribution - approx. 2/3 are covered by us Various discounts in our pharmacies and with other top brands Expand skills through funded and supported training and further education as well as internal development opportunities Family-friendly with 16 weeks maternity leave (100% of salary) and 20 days paternity leave (100% of salary), as well as participation in child funds Registered shares at preferential prices - not only engage professionally for Galenica but also invest