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Description du poste
Join us in providing essential energy and water services in Bern. Be part of a team that's shaping a sustainable future. Tasks Support sales administration, focusing on heating products. Handle and record customer inquiries for district heating expansion. Manage correspondence, including letters and mailings. Skills Completed commercial education (EFZ) or similar qualification. Strong customer orientation and experience in direct contact. Excellent communication skills, both verbally and in writing. Water. Electricity. Heat. Bern counts on us. And we count on you. What you do here is important. We rely on you to get involved, contribute ideas, and help shape things. And you can count on us. We are a fair partner with ideas for the future. That’s why we plan long-term with you. These are your tasks Provide administrative support for sales, especially in the area of heat products Receive, process, and record customer enquiries regarding district heating expansion Create correspondence, form letters, and mailings Handle funding programmes from the submission of applications to the payment of contributions Be responsible for communication regarding price adjustments, product changes, and other topics for our major customers Carry out and check various monthly billings What sets you apart Completed commercial basic training (EFZ) or equivalent qualification Technical understanding, preferably in the energy sector Strong customer orientation and several years of experience in direct customer contact Very good IT user skills and knowledge of ERP systems Excellent oral and written communication skills Precise working style and enjoyment of cooperative teamwork Do you have questions? Your new manager, Stefania Truocchio, looks forward to your application. Thank you for using our online application system. It’s simple, quick, and does not require a personal login. If you have any questions beforehand, just call Stefania at: 031 321 92 89. About us Our strategy can be summed up well: We supply Bern with energy and water – safely and sustainably. There is plenty to do. And we have big plans. For that, we need you. People with the ambition to make a difference and the desire to reach the goal together as a team. So that our Bern remains a great place to live.
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