Sachbearbeiter:in Front Office Leistungen Ambulant 80-100%

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This job ad was AI-translated from German. See original Job summary Show Join AXA, Switzerland's leading insurance provider, and thrive! Enjoy a dynamic work environment with growth opportunities and benefits. Tasks Serve as a central hub, connecting with insured clients and stakeholders. Act as a gatekeeper for all customer inquiries in health insurance. Ensure high service quality across digital channels like myAXA App. Skills Commercial training with experience in health insurance or medical background is required. Strong communication skills and a knack for customer conversations. Fluency in German and a second national language is mandatory. About the job Join AXA, Switzerland's leading insurance company - as Your Contribution Your Contribution You take on a central hub function and communicate by phone and in writing with insured persons, service providers and other stakeholders. In doing so, you ensure competent, solution-oriented support You act as a gatekeeper for all customer concerns in the AXA health care sector You ensure a high level of service quality in the digital channels (customer portal, myAXA app) using the innovative tools we provide you with You work closely with the back office and internal interfaces and promote smooth, cross-departmental collaboration You independently coordinate customer concerns and efficiently forward them to the responsible specialist departments Your Skills and Talents Your Skills and Talents Commercial training with experience in the health insurance environment and/or basic medical training (e.g. pharmaceutical assistant, druggist, MPA, FaGe, nursing specialist) Enjoyment of demanding customer conversations as well as pronounced communication skills Very good German skills in spoken and written form; a second national language (French or Italian) is mandatory. English skills are an advantage High customer orientation with the aim of ensuring an excellent customer experience Flexible, independent and resilient personality with pronounced teamwork skills Enjoyment of working in a dynamic and performance-oriented environment Apply now! Motivation letter? We do without it. Instead, we look forward to your answers to our short questions about the position in the online application tool. For data protection reasons, only applications submitted via the online application link will be considered. About AXA Every success story begins with believing in yourself. As AXA, we see ourselves as a partner who stands by your side and believes in you. That is why we challenge and promote you and proactively show you opportunities for your future. We encourage you and offer you freedom so that you can combine the things that are important to you. Together with your commitment and your individual contribution, this becomes a forward-looking partnership. For you, for us and for our customers. And not just for the moment. But in the long term. Write your own success story with us now. Know You Can.