Responsable régional 100% (a) Région de Fribourg / Lausanne

Description du poste

Join Bekon-Koralle AG, a leader in Swiss shower walls. Enjoy a modern work culture and great benefits. Tasks Lead and develop a team of around 8 service technicians in the region. Coordinate resources and collaborate closely with internal services. Handle complex on-site complaints and provide customer consultations. Skills Technical training in sanitary or equivalent field required. Strong manual skills with technical knowledge essential. Dynamic personality, highly customer-oriented and team-focused. We are among the leading Swiss manufacturers in the field of high-quality shower walls. Our traditional brand is synonymous with excellent solutions and forward-looking concepts designed to meet the needs of our customers. The decisive difference, however, is due to the people who contribute to the success of our customers through their personal commitment, reliability, and enthusiasm, and who represent the excellence of our brand. With the support of a state-of-the-art infrastructure, competent employees ensure the high level of our services throughout Switzerland: personal, direct, and in immediate proximity to our customers. You are well acquainted with the daily routine of customer service from experience and wish to move into management roles? Then seize this opportunity to take on responsibilities and apply with us for the position of Regional Manager 100% (a) Fribourg / Lausanne Region Your mission Management and development of a team of about 8 service technicians and installers in the region Ensure knowledge transfer within the team and provide active support in daily activities Coordinate resources (including freelancers) in the region and ensure close collaboration with the internal service Take measures, advise customers, and assist installers on site. Handle complex complaints on site, including decision-making regarding warranty and goodwill measures Recruitment, integration, and development of new employees Planning, organizing, and implementing regional information meetings as well as product and installation training Responsibility for planning, management control, and deputizing within regional management Your profile Basic technical training in the sanitary field or equivalent training Additional training in management or business administration would be an advantage Several years of experience in the service sector, as well as initial management experience Strong manual skills combined with technical knowledge Independent, structured, and solution-oriented working method Dynamic personality, very customer- and team-oriented Mastery of the local language of the region; knowledge of German is an advantage We offer A modern corporate culture with short decision-making processes Flexible work organization allowing agile management of free time, for a 40-hour week An attractive vacation scheme with 25 to 30 days per year (depending on age) Additional benefits, such as contributions to gym memberships, discounts at gas stations, etc. Own pension fund with benefits exceeding the legal minimum We look forward to receiving your complete application, including a photo, which you can submit online. For further information, please contact: Bekon-Koralle AG, Fabrice Campagna, Regional Manager Lake Geneva, +41 62 748 60 60