Regional Director (a) 100 %

Description du poste

Join our team as a Regional Director at ISS, leading with vision! Enjoy a dynamic work environment with growth opportunities. Tasks Foster a collaborative atmosphere among all regional staff. Support team development for professional growth and success. Act as a strategic advisor to overcome operational challenges. Skills University degree in management and 5+ years in leadership roles. Excellent communication and relationship-building skills. Strong resilience in complex and changing environments. About the job Regional Director (m/f) 100% - Unite all managers and collaborators in the region to create a dynamic and engaging work environment - Ensure the development of the team by providing continuous support to foster their professional growth - Be a strategic advisor for the team, intervening as needed to overcome operational challenges - Define and implement the strategy aimed at the long-term growth of the region - Initiate and lead projects to improve performance and customer satisfaction - Implement ISS objectives to guarantee exceptional service delivery - Actively manage client relationships and ensure their sustainable development - Serve as an ambassador for ISS with clients in the Geneva region - Ensure the proper development of the client portfolio by identifying and capitalising on new opportunities - Act as a mediator when necessary to guarantee customer satisfaction - Be responsible for achieving the objectives set by ISS Switzerland and Romandy - Define and adhere to budgets allocated to the region - Monitor monthly financial results, control and analyse costs - Implement actions to improve the profitability and financial efficiency of the region - Holder of a university degree in management - Minimum of 5 years’ experience in a leadership position with a strong customer focus - Excellent professional network, ideally in the Facility Management sector - Perfect command of French, very good knowledge of English and/or German is a strong asset - Excellent communication skills and interpersonal ease - Open-minded personality, with strong resilience to challenges - Comfortable in complex, changing and demanding environments - Strong appetite for dynamic professional contexts - Constructive approach to the inherent fluctuations of the sector - Excellent analytical, synthesis and perspective-taking skills - High resistance to stress