Réceptionniste (h/f/x)

Description du poste

This job ad was AI-translated from French. See original Job summary Hide Join Revo Hospitality Group at Mövenpick Hotel Lausanne, a 4-star hotel. Enjoy a fantastic opportunity with a vibrant work environment. Tasks Conduct check-in and check-out procedures meeting top standards. Proactively handle guest requests and complaints for satisfaction. Manage reception administrative tasks ensuring smooth operations. Skills Fluency in French and English, with German as a plus. Excellent verbal and written communication skills required. Strong team spirit and adaptability to flexible schedules. About the job We are Revo Hospitality Group! The Mövenpick Hotel Lausanne is a 4-star superior establishment with 337 rooms and belongs to the Revo Hospitality Group. Located directly on the shores of Lake Geneva, it offers a working environment with a breathtaking view of the Alps, while being in immediate proximity to the city centre of Lausanne. Working here means supporting business travellers, holidaymakers and conference participants who appreciate the exceptional lakeside location and the international character of the city. Whether at reception, in catering, housekeeping or conference service, the team ensures that professionalism and friendliness mark every stay. The culinary offer includes a restaurant serving international and regional cuisine, an elegant bar, as well as a varied buffet breakfast offering guests an excellent start to the day. As a member of the Revo Hospitality Group, this establishment combines the uniqueness of a lakeside location with a modern working environment. Employees contribute here to creating a place where service quality, team spirit and internationality meet in an exceptional way. Apply now as a Rotating Receptionist at Mövenpick Hotel Lausanne and grow with the REVO Hospitality Group. Start date: 1 July 2026 Employment type: Full-time Contract type: Permanent Workplace: Lausanne, Mövenpick Hotel Lausanne Your future area of activity If you join us, your tasks will be as follows: Carry out check-in and check-out procedures in compliance with the establishment's standards Manage complaints and requests from our clientele proactively Ensure tasks related to the administrative management of reception Carefully follow the service checklist to guarantee quality and consistency of operations Replace night staff as needed, performing the duties of the role during night shifts Your profile You are THE person we are looking for if you possess the following qualities and qualifications: Excellent verbal and written communication skills Very good command of French and English (minimum B2 level). German is a plus A keen sense of customer service and ability to anticipate clients' needs Proficiency in hotel management software and IT tools. Opera Cloud is an asset Strong team spirit, analytical skills and ability to make proposals Flexible working hours and availability to work rotating shifts including night shifts. Variable hoursSalary CCNT 2026 at CHF 4528.- gross per month. Your benefits Contract. From day one, you will receive a permanent employment contract, ensuring maximum security and reliable planning. Rest. Your days off increase according to your seniority – because those who give a lot also deserve to receive a lot. Development. Thanks to our internal academy, you will continuously develop both professionally and personally. Benefits. Your family and friends also benefit from attractive staff discounts in all our hotels. Reward. Do you know someone talented? We reward successful employee referrals with a bonus. Extras. Fashion, technology or events – enjoy exclusive discounts with many partners. ##jo_10467_2__abschluss_"jetzt_bewerben" Your contact Lucas Lozinguez Front Office Manager Mövenpick Hotel Lausanne Av. de Rhodanie 4 1007 Lausanne https://revo-hospitality-group.com/de/portfolio/hotels/?brand=M%C3%B6venpick%20Hotels%20%26%20Resorts&country=Schweiz&city=Lausanne