Mitarbeiter/-in Empfang (40 - 50 %)

Description du poste

The Social Services of Aarau seeks a motivated team player. Join us for a rewarding opportunity in a supportive work environment. Tasks Welcome clients and manage our phone system (Teams). Handle various administrative tasks and process incoming and outgoing mail. Collaborate flexibly with team members during absences. Skills Commercial training with several years of customer service experience. Proficient in MS Office applications. Strong communication skills and ability to remain calm under pressure. The Social Services of the City of Aarau are looking immediately or by arrangement for a committed and flexible individual as Your main tasks In this varied and challenging position, you will welcome our customers, operate our telephone system (Teams), and take on various administrative tasks as well as processing incoming and outgoing mail. Together with two other employees, you form a small team. During holiday absences, you cover for each other. This hub function requires flexibility for changing working hours according to our opening times and deployment planning. You usually work from Monday to Wednesday, from 8:00 am to 11:30 am and from 2:00 pm to 5:00 pm. You are happy to be available for holiday cover. Your profile As our new team member, you have a commercial training qualification, bring several years of experience in customer service, ideally in a public administration, and have a confident command of MS Office applications. A winning, communicative and discreet manner as well as enjoyment in dealing with a wide variety of people characterise you. You work independently, reliably and remain calm and resilient even in hectic moments. We offer You will receive a varied and responsible role in a small team at an attractive location. Your new workplace is two minutes’ walk from Aarau station. We offer fair working conditions, equal opportunities and a pleasant working atmosphere. Your questions will be gladly answered by Janine Meichtry, Assistant to the Head of Department Social Services, T 062 843 46 67. We look forward to receiving your application.