Mice Coordinator (m/w/d)

Description du poste

Novotel Zurich Airport Messe offers a vibrant space for business and family stays. Enjoy a dynamic work atmosphere with great benefits. Tasks Manage and process seminar and event requests professionally. Create offers, contracts, and reservation confirmations. Provide expert customer advice in person, by phone, and email. Skills Completed training in hospitality with at least 2 years experience. Strong organizational skills and independent working style. Excellent customer service and professional demeanor. Company Description The Novotel Zurich Airport Messe is ideal for business and family stays with a 24-hour reception, 10 conference rooms for 320 people, and special offers for children. Business guests will find ideal working conditions throughout the conference hotel. Families can explore the city thanks to the good tram connection. For relaxation after eventful days, there are 254 air-conditioned rooms, a sauna with a quiet area, or the sun terrace. You love making events successful, are an organisational talent, and convince with your winning manner? Then we are looking for you! To strengthen our team, we are seeking a committed, sales-strong, and service-oriented personality who passionately manages and develops our seminar and event area. Job Description Receiving and professionally processing seminar and event enquiries Creating offers, contracts, and reservation confirmations Competent customer advice – in person on site, by phone, and by e-mail Active support of our seminar and event guests as the central contact person Independent management and coordination of events Preparation of seminar rooms as well as setting up and clearing coffee breaks Support in acquiring MICE customers in the local market Conducting house tours Market observation and proactive identification of sales opportunities Qualifications A completed training in hospitality (gastronomy) At least 2 years of professional experience in a comparable position Very good German and English skills, both spoken and written, are essential Strong organisational skills and independent working style Confident, professional appearance High quality awareness as well as a pronounced guest and service orientation Additional Information Grow, learn & enjoy – here you can acquire new knowledge, develop yourself, and have fun Benefit from worldwide discounts with the ALL Heartist Card Free employee parking Free uniform cleaning Attractive bonus system Additional day off on your birthday 2 team events per year Be ALL you are! Our Commitment to Diversity & Inclusion We are an inclusive company and our goal is to attract, recruit, and promote diverse talents.