Meeting & Event Sales Manager 100 %

Description du poste

This job ad was AI-translated from German. See original Job summary Show Mercure Zürich City offers a blend of modern architecture and elegance. Join a vibrant team in a dynamic environment! Tasks Serve as the main point of contact for all event services. Maintain customer data in PMS and create clear Function Sheets. Conduct hotel tours and participate in sales activities. Skills Completed training in business or hospitality is essential. Fluent communication in German and English, both written and spoken. Strong organizational skills with a knack for multitasking. About the job Company Description Mercure Zurich City The Mercure Zurich City opened on 1 November 2023 in Zurich Altstetten. It combines modern architecture with elegant flair in a vibrant metropolis. Its 319 rooms in three categories, the fitness and wellness area, modern seminar rooms with the latest technical equipment, as well as the gastronomy with restaurant, bar and club promise a feel-good stay – both for business and private visits. Job Description You are the first point of contact for our guests and customers regarding all event services – before, during and after the event, by phone, in writing or of course also personally on site Careful maintenance of customer data in the PMS is part of your daily routine as well as creating clear function sheets so that all departments work perfectly together You present our hotel with enthusiasm during guided tours – and you like to get involved in sales campaigns and sales talks Active acquisition of new customers is your strength, and you enjoy expanding our customer portfolio You maintain existing customer relationships with sensitivity and commitment – you enjoy communication and build trust for long-term partnerships In close cooperation with Front Office and gastronomy, you ensure that meetings & events meet the exact wishes of our customers from planning to execution You quickly recognise upselling and cross-selling potentials – and you like to create additional added value for our guests You contribute ideas and actively develop our event and seminar offers You keep an eye on market trends – and you have a sense for recognising new business opportunities You prepare analyses and reports on sales activities, revenue and customer feedback in a structured manner and use them to derive optimisations If necessary, you support proactive sales or take on deputising duties – flexible and solution-oriented Qualifications A completed commercial or hotel management training forms your basis You communicate confidently in German and English – both spoken and written at native speaker level You have further training in the field of meeting & events, sales or sales management Experience in a similar position – ideally in the event, meeting, hotel or sales sector Organisation is in your blood, and you keep an overview even with several projects at the same time You enjoy dealing with people – you appear confident, friendly and professional You are communicative, confident in negotiation and actively approach customers Flexibility and team spirit characterise you, and you like to pitch in when it counts Additional Information We support you financially with your daily commute to work We take care of cleaning and ironing your suit – free of charge Regular team events with subsequent apéritif Free meals – three times a day Benefit from exclusive discounts within The Chocolate on the Pillow Group and the Accor Group – for you as well as your family and friends We challenge and promote you and are happy to bring you to the "Next Level" with our advancement and development opportunities