Kundenberater*in Service Center 100 %

Description du poste

Join swisspor, a leading developer in insulation materials. Be part of our growth and team spirit! Tasks Serve as the first contact for customers over the phone. Handle orders and inquiries for insulation and sealing materials. Assist with administrative tasks and customer complaints. Skills Commercial training or experience in a similar role. Fluent in Swiss German, with strong communication skills. Proficient in modern IT tools, including MS Office. The insulation industry is rapidly evolving and we at swisspor are always there to seize this opportunity and grow. To achieve this, our company needs competent and loyal employees who lead swisspor to success day by day. We are the number 1 in insulating and sealing buildings and are a leading Swiss developer, manufacturer and provider of products and systems around the energy-efficient building envelope. Would you like to support our approximately 600 employees and are you looking for a new challenge? As reinforcement for our team in the future customer service centre, we are looking at our Boswil/AG location for an immediate start or by arrangement for a Customer Advisor Service Centre 100 % Your Tasks With your friendly, helpful manner, you are the first point of contact for our customers on the phone. You receive orders as well as enquiries about insulation and sealing materials and other accessories and process them independently. You take on all sales-related as well as general administrative tasks and ensure a smooth process. In the case of complaints and billing questions, you find solution-oriented answers and reliably maintain master data. You work closely with your future team, the field service and technical support. Your Profile You have a commercial education or bring experience in a comparable role. German (Swiss German) is your mother tongue. You are communicative, service-oriented and enjoy working in a team. Working with modern IT systems is natural for you; good user knowledge of MS Office and ideally the ERP system Comarch are advantageous. A basic technical education in construction or experience in the building supply industry is an additional plus. Why swisspor Founded in 1971, we embody Swiss values, highest quality, pioneering spirit and sustainability to this day and place our employees at the centre. We cultivate an appreciative leadership style and an uncomplicated and collegial togetherness, an open error culture and promote creativity. You are not just a number with us: We have an open ear for (good) ideas. If your idea advances our customers or our products, services or processes, we will implement it. We offer a wide range of corporate benefits from all important areas of life. In addition, we offer at least 25 days of holiday. We are a team that pulls together. Thanks to regular exchange, helpfulness and open communication, we learn from each other. Our motivated employees make the difference and live the "entrepreneur-in-the-company" every day. Have we convinced you of the swisspor Group? Wonderful - then upload your application documents directly via the Apply button. We look forward to hearing from you! Contact Doris Weiss HR Business Partner Phone:+41 56 678 97 15 Supervisor Simon Gürber Head of Internal Sales Phone:+41 56 678 99 12