Kundenberater:in Privatkunden mit Standortverantwortung

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This job ad was AI-translated from German. See original Job summary Show Join our Zumikon team for a fulfilling role in customer consulting. Enjoy a supportive work environment with great benefits. Tasks Lead the Zumikon branch, enhancing operations and customer service. Conduct holistic consultations on savings, investment, and retirement. Coach staff in customer interactions and provide valuable feedback. Skills Completed commercial banking training or equivalent experience required. Strong customer service and sales orientation essential. Excellent communication skills and confidence in client interactions. About the job 80% - 100% | Sales and Customer Advice | Zumikon | Experienced Professionals Our team in the branches Zumikon and Küsnacht has high standards for top-quality advice for our customers. With this, we aim to make a significant contribution so that our customers perceive us as their "local bank" for life and sustainable relationships can develop. This is how we live the values of Zürcher Kantonalbank in everything we do: inspiring, responsible, and passionate! In this role, you take on the responsibility for the Zumikon branch in the areas of organisation, security, implementation of sales activities, and training of employees. Your tasks Responsible for the Zumikon branch including further development of the location with your commitment and foresight Welcoming our customers in the customer hall Determining needs by considering individual wishes and goals as well as recognising potential Conducting comprehensive advisory discussions with private customers in the areas of payments, savings, investments, and pensions Accompanying and coaching employees in customer discussions and supporting them with valuable feedback Professionally promoting employees through practical mini-trainings and workshops Handling cash transactions, currency exchange, and precious metal transactions as well as managing ATMs, recyclers, and safe systems Option to take on the role of practical trainer Your profile Completed commercial banking apprenticeship (EFZ) or equivalent banking qualification, as offered by CYP or other recognised institutes Several years of practical professional experience in advising and selling financial and basic products Enjoyment of active customer advice and affinity for digital channels Your communicative, trustworthy manner and confident appearance benefit you in customer contact You score with your strong acquisition, sales, and service orientation Our offer Passionate and committed team with lots of experience and open to new ideas – our success lies in teamwork Varied activity with exciting and challenging customers with great potential Diverse opportunities for personal and professional development Your career is important to us as an employer, and therefore we support and accompany you on your path Comprehensive overall package, which besides an attractive base salary and variable remuneration offers many benefits and discounts – from A for pension provision to Z for ZVV bonus pass Vivien Däppen looks forward to helping you. Phone: 044 292 27 19