IT Support & Development

Description du poste

IOTA Group has over 40 years of expertise in international development. Join a dynamic team offering tailored solutions in over 100 countries. Tasks Ensure smooth IT operations and digital process automation. Administer and evolve Microsoft 365 and business tools. Collaborate with departments for process optimization and digitalization. Skills Junior profile with a background in general IT or management IT education. Strong understanding of IT architectures and application environments. Experience with Microsoft 365 administration and PowerShell scripting. Company Description For more than 40 years, IOTA Group has been supporting its clients in their international development through solutions combining compliance, agility and local expertise in over 100 countries. We offer customised services in: Employer of Record (EOR) Technical Assistance International Payroll International Recruitment With a global network of more than 165,000 professionals and subsidiaries worldwide, IOTA ensures smooth, secure and compliant operations everywhere. At IOTA, we build lasting partnerships based on trust, transparency and reliability to support our clients' success internationally. Job Description MISSIONS AND OBJECTIVES The IT Support & Development role contributes to the proper functioning of the group’s IT environment and the digitalisation of processes. Under the supervision of the IT & Information Security Lead, they ensure the administration and evolution of the Microsoft 365 environment and the group’s business tools. They contribute to the design and implementation of automation solutions and improvements to digital tools in support of the Technology and Business Support department. JOB DESCRIPTION Automation and digitalisation of processes Design and deploy automation solutions in collaboration with business teams, under the guidance and coordination of the IT & Information Security Lead: work cross-functionally with departments to identify processes to optimise or digitalise create and maintain Power Automate flows to automate internal workflows develop PowerShell scripts for administration and recurring tasks integrate Microsoft tools with existing business systems (connectors, REST API, SharePoint) support users in the adoption of tools and new practices document automated flows and processes IT Administration and Microsoft 365 Environment Ensure the day-to-day administration of the group’s IT environment, focused on the Microsoft 365 ecosystem and business tools: administer Microsoft 365 services: Exchange Online, SharePoint, Teams, OneDrive manage identities and access via Entra ID (users, groups, conditional access) and each business tool in collaboration with the outsourced Service Desk, manage devices and endpoints via Intune (deployment, onboarding, compliance, configurations) participate in license management and subscription optimisation handle level 2 support requests in addition to the outsourced Service Desk Qualifications EDUCATION AND EXPERIENCE Junior profile from a generalist IT or business IT background, with a CFC, ES, BTS or Bachelor level: CFC IT Specialist – focus on Operations and Infrastructure or Application Development ideally complemented by an ES Business IT diploma BTS IT Services for Organisations (SIO):option Software Solutions and Business Applications (SLAM) or Infrastructure Solutions, Systems and Networks (SISR) BUT Computer Science – generalist or systems administration track Bachelor HES in Business IT:HEIG-VD HEG Geneva HE-Arc A first experience is appreciated but not required. APPRECIATED / TO BE ACQUIRED CERTIFICATIONS MS-102 – Microsoft 365 Administrator PL-900 – Power Platform Fundamentals AI-900 – Azure AI Fundamentals TECHNICAL SKILLS Good understanding of IT architectures and application environments Microsoft 365 administration:Exchange Online SharePoint Teams Entra ID Intune PowerShell scripting:Microsoft Graph modules Exchange Power Platform:Power Automate flow design error handling use of connectors basic Power Apps knowledge Understanding of REST API and JSON format Basic knowledge of Microsoft security and compliance:Purview Defender PERSONAL SKILLS Technical curiosity Strong interest in:automation digitalisation AI Ability to work independently Good integration in a small team Analytical and organisational skills Ease in cross-functional interactions Good interpersonal skills with varied business contacts Additional Information The IT Specialist reports to the IT & Information Security Lead. Regular collaboration with: departments:Operations HR Finance Sales Service Desk IT providers Position to be filled by September 2026 at the latest, full-time. An apprenticeship is also possible.