Internship in IT Onsite Support 80 - 100% (f/m/d)

Description du poste

Join our tech-driven OSS team to support daily IT operations. Enjoy a flexible work environment with mentorship for growth. Tasks Assist in troubleshooting basic IT issues and prepare devices. Support end users with self-service tools and IT procedures. Engage in special projects for office setups and infrastructure. Skills Currently studying IT, computer science, or a related field. Basic understanding of computer hardware and operating systems. Good communication skills in English and German. About the job The opportunity Join our collaborative OSS team and support daily IT operations close to the business. You ensure employees have reliable devices and a smooth digital workplace experience. In this hands‑on role, you learn how to troubleshoot technical issues and prepare essential IT equipment. You work closely with end users and gain valuable insights into how IT drives productivity. Throughout the 12 months internship, experienced colleagues support your growth and development. How you’ll make an impact Assist in troubleshooting basic IT issues, prepare laptops and other devices so they are ready for use by new or existing employees Support end users in navigating self‑service tools and standard IT procedures Assist with stock handling, asset pickup/return, and device preparation for onboarding/offboarding Support warranty processes by gathering information and preparing devices Help maintain IT equipment in meeting rooms and shared office spaces, ensuring systems operate correctly Update documentation related to device preparation and OSS procedures and report issues to the team. Be engaged in special projects where you make impact (relocating, changing office set-up, set up infrastructure, set-up of the meeting rooms) Be engaged in special on‑site projects, such as office relocations, changes to office layouts, infrastructure setup, and preparation or reconfiguration of meeting rooms, contributing directly to how the workplace functions Your background Currently studying at a university or technical school (EFZ) in IT, computer science, engineering, or a related field Comfortable working with people and with following established procedures and you are passionate about making things better Basic understanding of computer hardware and operating systems Eager to learn and develop technical skills in a hands‑on environment Strong problem‑solving mindset and good attention to detail Good communication skills in English and German More about us We are a technology-driven company with a strong focus on innovation, continuous improvement, and sustainable manufacturing. We offer flexible working conditions, dedicated mentorship, and a supportive, inclusive environment where you can grow personally and professionally – empowering you to thrive while balancing life and work. We look forward to receiving your application, including a brief cover letter and a transcript of records, along with your CV. Non-EU/EFTA citizens, please note that an official university certificate showing that an internship is a mandatory part of your studies is required.