ICT-Fachmann / ICT-Fachfrau EFZ 60%

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This job ad was AI-translated from German. See original Job summary Show Join our ICT team at Kantonsschule Hohe Promenade, a vibrant gymnasium in Zurich. Enjoy a supportive work environment and flexible hours! Tasks Provide 1st-level support for school computers, iPads, and BYOD devices. Manage iPads and Macs via MDM, ensuring security and app distribution. Assist teachers with classroom tech and ensure smooth operations. Skills Completed ICT training or equivalent experience required. Proficient in Apple and Windows software, plus Office 365. Strong service orientation and teamwork skills essential. About the job ICT Specialist EFZ 60% Our School The Kantonsschule Hohe Promenade is a grammar school with classical and modern language profiles, a German / English immersion course, and a strong STEM offering. Around 800 pupils study at our school, taught and supported by 150 teachers and staff in administration and operations. Committed pupils, an open-minded faculty, and state-of-the-art infrastructure create a stimulating environment. More information about our school in the heart of Zurich can be found at www.kshp.ch. We are looking for an employee for our ICT team to start immediately or by arrangement. For good accessibility, we expect presence at least four days a week, distributed flexibly (e.g. two full and two half days); the exact arrangement will be agreed upon together. Your Tasks - 1st-level support for school-owned computers (Mac), iPads, printers, projectors, and visualisers as well as for BYOD devices (Mac/iOS and Windows) of pupils, teachers, and staff - Management and administration of school-owned iPads and Macs via our MDM (Jamf), including enrolment, app distribution, and security measures (e.g. LostMode) - Support for teachers with technology in classrooms (projectors, visualisers, presentation devices) and ensuring smooth teaching operations - Handling incoming ICT requests from all school members via phone, ticket system, or at the counter - Participation in ICT projects within the framework of digital transformation - Maintenance of internal IT infrastructure (clients, peripherals) and assistance in ensuring IT security Your Profile - Broad knowledge of Apple hardware and software as well as Microsoft Windows; Office 365 - Familiarity with Jira and Confluence and an affinity for using AI tools purposefully for problem analysis and resolution - Completed training as a specialist EFZ, a degree in computer science, or comparable experience - Good general technical knowledge, independent, reliable, and responsible working style - Strong service and customer orientation and enjoyment of direct contact with pupils and teachers - Open, team-oriented, and committed personality Our Offer - Work in a well-established IT team - Lively environment in a medium-sized grammar school - Workplace in a centrally located and modernly equipped school - Employment conditions according to cantonal regulations Application Have we piqued your interest? Come and talk to us. We look forward to your application. Please submit your documents exclusively via the online tool. For enquiries, Mr Cédric Decoster, Head of ICT, Tel. 044 224 64 88, E-mail cedric.decoster@kshp.ch, is happy to assist. Applications from recruitment agencies will not be considered.