Head of Claims Krankenzusatzversicherung (VVG) Gesundheitsvorsorge (all genders) 80-100%

Description du poste

Shape the future of healthcare at AXA Switzerland! Join us for exciting opportunities. Tasks Lead the development and management of the Claims department. Enhance performance and compliance in service delivery processes. Drive automation and technical advancements in claims handling. Skills Higher education with experience in healthcare claims management. Strong leadership abilities and team development skills. Excellent communication and problem-solving capabilities. About the job Shape the future of health prevention at AXA Switzerland – as Your Contribution Your Contribution You are responsible for the expansion, further development and leadership of the Claims business unit (approx. 26 FTE) as well as ensuring efficient and smooth handling of operational business (outpatient and inpatient) with a focus on quality, stability and thus customer satisfaction You continuously develop the areas of service procurement and claims processing, actively participate in upcoming product developments and are particularly responsible for the implementation and compliance with regulatory requirements in the area of additional benefits and third-party management As Business Owner Claims, you take responsibility for the technical development and promotion of automation in the inpatient and outpatient areas together with the Product Delivery & Technology department You understand how to take seriously and reconcile the needs of various stakeholders (e.g. sales, actuarial, product management, customer service) within AXA You put the needs of our customers at the centre, use customer feedback to continuously optimise processes and structures, while always keeping an eye on economic and regulatory requirements. You empower employees to think and act independently and entrepreneurially and actively develop the culture as a central success factor As a member of the Health Board, you look beyond Claims and actively shape the future of our rapidly growing business area Your Skills and Talents Your Skills and Talents Professional / university degree with further training in the health insurance environment and many years of professional experience, especially in the area of claims / benefits of a health insurance, as well as in service procurement and additional benefits You bring several years of leadership experience and understand how to further develop a diverse team both in content and culture You want to be "hands-on" and part of the implementation and deliberately go into depth on certain topics when the situation requires it You want to actively shape the future and not just manage it – as part of the leadership team of Switzerland's fastest growing supplementary insurance You have very good German skills; knowledge of a second national language is a great advantage (especially French) You are empathetic, open, courageous, committed, communicative and socially competent – a true leader with natural persuasiveness You are an honest and resilient personality who is open to new things and feels comfortable in a young and dynamic environment You like to bring a good dose of humour into everyday work – because laughter connects and strengthens the team Apply now! Motivation letter? We do without it. Instead, we look forward to your answers to our short questions about the position in the online application tool. For data protection reasons, only applications submitted via the online application link will be considered. About AXA Every success story begins with belief in oneself. At AXA, we see ourselves as a partner who stands by your side and believes in you. That is why we challenge and support you and proactively show you opportunities for your future. We encourage you and offer you freedom so that you can combine the things that are important to you. Together with your commitment and your individual contribution, this becomes a forward-looking partnership. For you, for us and for our customers. And not just for the moment. But in the long term. Write your own success story with us now. Know You Can.