Fachspezialist:in Beschwerdemanagement & Cross Border Business Individual Life (all genders) 80-100%

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This job ad was AI-translated from German. See original Job summary Show Join AXA, Switzerland's leading insurance company, and thrive! Enjoy a supportive work environment with growth opportunities and benefits. Tasks Manage international client cases and clarify complex topics. Communicate actively to build relationships across borders. Act as a go-to expert in international life insurance. Skills Strong commercial background or related experience preferred. Fluency in German and French; other languages a plus. Empathy, positive mindset, and drive to tackle challenges. About the job Join AXA, Switzerland's leading insurance company - as Your Contribution Your Contribution In your role, you take responsibility – not for just any process, but for something that gives people security: You independently manage customers and insurance cases from all over the world and make complex topics understandable. You communicate actively – by phone and in writing – and build relationships across borders. You are the competent point of contact in the international life insurance business. You approach complaints with a solution-oriented mindset and turn feedback into opportunities. You identify where processes can be improved and contribute your ideas. You work closely in a team, share knowledge and grow daily. Your Skills and Talents Your Skills and Talents What is important to us – and perhaps to you too You don’t need to know everything. But you bring something that is even more important to us than skills: Courage to try new things. Drive to really get things done. A positive mindset that remains calm even in difficult situations. Empathy, joy in communication and the desire to genuinely help customers. Very good German and French skills – additional languages are a plus. A commercial background or comparable experience, ideally in the pension/insurance sector. And above all: the motivation to develop yourself further and become part of a team that supports each other. Apply now! Motivation letter? We do without it. Instead, we look forward to your answers to our brief questions about the position in the online application tool. For data protection reasons, only applications submitted via the online application link will be considered. About AXA Every success story begins with belief in oneself. At AXA, we see ourselves as a partner who stands by your side and believes in you. That’s why we challenge and support you and proactively show you opportunities for your future. We encourage you and offer you freedom so that you can combine the things that matter to you. Together with your commitment and individual contribution, this becomes a forward-looking partnership. For you, for us and for our customers. And not just for the moment. But for the long term. Start writing your own success story with us now. Know You Can.