Fachspezialist/in ALV / KAST Kurzarbeit & Sanktionen 80 - 100%

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Join the AFA team as a Fachspezialist/in ALV / KAST! Make an impact in Zurich's labor market. Tasks Handle applications for Kurzarbeit and related refund requests independently. Process bad weather notifications and diverse insurance cases. Communicate with insured persons and stakeholders effectively. Skills Completed commercial training or equivalent; 3 years in social insurance. Proficient in MS Office and fluent in German, both written and spoken. Strong analytical thinking and efficient work style. About the job Specialist ALV / KAST Short-Time Work & Sanctions 80 - 100% Do you want a role that is meaningful, offers responsibility and challenges you professionally? Then you are a perfect fit for us! To strengthen our team, we are looking for you – a committed individual who enjoys taking responsibility and working on complex cases. The Office for Labour (AFA) strengthens the economic and employment location Zurich – with around 800 employees at over 20 locations. In the Unemployment Insurance Department (ALV / KAST), we ensure that the Federal Act on Mandatory Unemployment Insurance and Insolvency Compensation is implemented uniformly and fairly in the canton of Zurich. Your tasks: - Independent processing of short-time work pre-registrations and waiver requests for short-time work compensation recoveries - Independent processing of bad weather notifications - Independent handling of diverse insurance cases (sanctions & decisions regarding entitlement) based on the relevant legal foundations - Drafting of appealable decisions - Obtaining relevant documents and conducting interviews with insured persons and employers - Contact with insured persons, employers, unemployment insurance funds, Regional Employment Centres (RAV) and other internal and external bodies - Managing the KAE hotline Your profile: - Completed 3-year commercial basic training or an equivalent qualification - At least three years of professional experience in a qualified administrative role in the (social) insurance environment - Completed further training in social insurance is an advantage - Very proficient user knowledge of MS Office - Confident command of the German language (spoken and written) - Skilled interaction with various stakeholders - Logical-analytical thinking and an efficient working style We offer: - Meaningful and interesting work with a high degree of personal responsibility - Attractive employment conditions according to cantonal guidelines - Modern workplace near Zurich Oerlikon station - Possibility of home office - Well-developed social benefits according to cantonal personnel law - Contribution to meal costs (lunch voucher) You appreciate a lively environment and fair conditions? Then we should definitely get to know each other – Mr Patrick Studer, Team D Leader, phone 043 259 49 35, will be happy to provide you with further information. We look forward to your application. Learn more about us and our employees at www.zh.ch/afa.