Business Analyst/in Fachgebiet Steuern 80 - 100%

Description du poste

Join the exciting world of taxes at the cantonal tax office! This role offers a dynamic work environment with great benefits. Tasks Support various departments in their strategic development. Gather requirements, identify weaknesses, and propose improvements. Lead projects and provide organizational consultancy. Skills Experience as a Business Analyst and higher education in relevant fields. Strong communication skills and empathy towards stakeholders. Ability to structure tasks and manage them systematically. Business Analyst in Taxation 80 - 100% Welcome to the fascinating world of taxation! The cantonal tax office, together with the municipal tax offices, collects taxes for the federal government, the canton, and the municipalities. We support private individuals and companies throughout the entire tax collection process. Around 800 qualified employees are committed to this at the location in Zurich Altstetten. We are looking for a motivated Business Analyst to start immediately or by arrangement. In this demanding position, you will play an important role in the Project and Portfolio Management team at the Cantonal Tax Office. The role is characterised by exciting tasks and complex challenges with various stakeholders. Your tasks You will work flexibly in all areas of the tax office and support the specialist departments in the methodical and strategic development of their fields. You gather requirements, identify weaknesses, and develop improvement proposals. In doing so, you guide stakeholders through the requirements gathering process, ensure the business case, define acceptance criteria for change requests and projects, conduct tests, and organise user training if necessary. You also advise clients on organisational optimisations and cost-effectiveness. In the coming years, the application landscape will be completely renewed; you can contribute your business analysis experience to this project and actively help shape future-proof solutions. In individual cases, you will lead projects and/or technical sub-projects. Your profile You have proven experience as a Business Analyst and ideally possess tax law expertise. You also have higher education in Business Analysis, Business Administration, or Engineering. You can critically examine and classify requirements from various stakeholders and use them to optimally align processes, IT support, and structures. Certifications in HERMES and/or IPMA are advantageous. You can structure tasks, approach them systematically, and complete them on time. You are empathetic, have excellent communication skills, and feel comfortable being the contact person for relevant stakeholders. We offer If you want to help drive digitalisation in the cantonal tax office, you will find an exciting role with a high degree of independence and responsibility. Comprehensive induction is a matter of course for us. With us, you will find far more than just a job – we create an inspiring working environment for our employees: your work-life balance is important to us, so we support you with home office options and flexible working hours. We also place great value on social security, a collegial working environment, and a modern workplace just a few minutes’ walk from Zurich Altstetten station. Do you feel addressed? Then we look forward to your application. Please use the online tool so that we can process your documents. Please note that we only process applications submitted via our online tool. Questions about the position? Luzia Hafen, Team Leader Project and Portfolio Management, is available for further information at Tel. No: +41 43 259 38 29 or by email at luzia.hafen@zh.ch.