Bankett Serviceleiter:in

Description du poste

This job ad was AI-translated from German. See original Job summary Show Join the Volkshaus Basel as a Bankett Serviceleiter:in! Experience a vibrant work culture. Tasks Lead and execute events for up to 1,300 guests. Ensure smooth operations during all banquet events. Motivate and develop the event team effectively. Skills Completed training in hospitality; leadership experience required. Strong organizational and communication skills essential. Ability to remain calm under pressure and solve problems. About the job Banquet Service Manager Guide Michelin says: «The Volkshaus Basel is among the top 10 most fascinating hotels in Switzerland». The Volkshaus Basel is more than just a venue: it is a stage for cultural highlights, stylish corporate events, and unforgettable private celebrations. As Banquet Service Manager / Event Operations Manager, you are the central contact person for our guests and ensure with your hosting personality, sensitivity, and enthusiasm that every event becomes a special experience. Your mission: Operational management and execution of concerts, festivals, meetings, conferences, and large events with up to 1,300 guests Responsibility for the smooth running of all banquet events First point of contact for our event and function guests on site Leadership, motivation, and development of the event team as well as the temporary staff pool Planning and coordination of personnel and operational resources Ensuring high guest satisfaction including professional complaint management Active participation in daily operations – from setup to follow-up Responsibility for optimal staff scheduling Close collaboration with kitchen, technical team, event management, and other departments Participation in function sheet meetings and F&B meetings Support of the F&B Manager during their absence Involvement in sales promotions and creative event concepts Responsibility for order, care, and maintenance of inventory and furniture Various administrative tasks What scores with you: Completed training in hospitality or gastronomy; further education at a hotel management school or comparable qualification is an advantage Several years of professional and leadership experience in banquet, event, or function management Experience in staff leadership as well as in deployment and duty planning (ideally with Mirus 4.0) You see yourself as a motivating leader and lead by example High social competence as well as a confident and warm manner towards guests, employees, and superiors Organised, resilient, and solution-oriented personality You remain calm and composed even in hectic situations Independent, responsible, and structured way of working Very good communication skills in German; French and English are an advantage Flexible availability, including evenings and weekends Your added value with us: Top conditions for overnight stays and consumptions in our establishments (Volkshaus Basel and Helvetia Zurich) Preferred purchase prices with selected house suppliers Discounts on various brands thanks to membership at brandsforemployees.ch Be part of a company with short decision-making paths, focused on innovation and initiatives Open communication and pleasant working atmosphere: we place great value on positive collaboration A unique working environment characterised by high-quality architecture, art, and enjoyment We focus on long-term cooperation; our dynamic growth offers ideal conditions for your personal development And much more… We do what we love – and love what we do. Do you too? Then we look forward to meeting you in person soon. We look forward to receiving your complete application: