Teamleiter/in Administration KESB (Mutterschaftsvertretung)

Description du poste

The Zentrum für Soziales is a major Swiss association serving 28 communities. Join us for a rewarding experience in a supportive work environment. Tasks Lead the KESB Administration team (5 staff, 1 trainee). Ensure tasks are completed efficiently and effectively. Manage communication with clients and external parties. Skills Commercial training (EFZ) or equivalent required; leadership experience essential. Strong communication skills; empathetic towards individuals in crisis. Proficient IT skills, especially in Klib software. The Centre for Social Affairs is one of the largest associations of its kind in Switzerland. On behalf of 28 municipalities with a catchment area of over 100,000 people, we are actively engaged, accessible and networked in the following areas: Child and Adult Protection Authority (KESB), professional guardianship, social counselling, mother and father counselling, addiction counselling and school social work. Team Leader Administration KESB (Maternity Cover) The KESB administration manages reception and administrative tasks for the KESB. As part of a maternity cover, we are looking for a team leader from 1 October 2026 or by arrangement, limited until approximately June 2027. Your tasks Tasks as Team Leader Professional and operational responsibility for the KESB administration team (5 employees and one apprentice) Responsibility within the team to ensure that assigned tasks are completed correctly, efficiently, with good quality and effectively Contact person when new tasks are delegated to the KESB administration department Responsibility for optimal support of the authority Statistical work according to specifications Tasks in Case ManagementOverall operational tasks coordinated and carried out by the KESB administration case management (operation and management of the telephone system as well as public contact) Telephone and direct contacts with clients, third parties, institutions, authorities, etc. Preparation of documents for authority meetings as well as drafting and dispatching decisions Administrative case management (registry, file management, filing, archiving, data maintenance, correspondence, completion of delegated work, etc.) Business control, deadline monitoring Management of master data (KliB software) What you bring Commercial training EFZ or equivalent qualification Leadership experience is essential Several years of experience in child and adult protection law Resilient, assertive personality with very good communication skills Empathy towards people in difficult life situations Teamwork and loyalty Confident German, fluency in spoken (including dialect) and written language Good IT skills (KliB knowledge essential) Discretion and trustworthiness Good ability to set priorities for oneself and the team Reliability (dependability and accuracy) Are you interested? We look forward to receiving your application. If you have any questions, Christine Albisser and Celine Matter will be happy to assist you. Applications by e-mail cannot be considered.