Stagiaire Service F&B (F/H/X) Automne 2026

Description du poste

Join Fairmont Hotels & Resorts, a global network of luxury properties. Experience a dynamic work environment with great benefits. Tasks Deliver professional and friendly service to all guests. Manage setup and preparation of designated areas efficiently. Anticipate guest needs and preferences during service. Skills Hotel training internship required; French and English fluency. Strong team collaboration skills and flexibility. Ability to multitask and handle last-minute changes. Company Description Fairmont Hotels and Resorts Join a dynamic team and be part of a network of 90 spectacular properties, with 34 more in preparation, across 30 countries worldwide, stretching from the beaches of Hawaii to Canada’s preserved national parks, through the heart of London and the deserts of the United Arab Emirates. Fairmont Le Montreux Palace: Located on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished establishment, a member of the Accor group, the Fairmont brand, and affiliated with Swiss Deluxe Hotels. Boasting an incomparable worldwide reputation characterised by 236 luxurious rooms and suites and a most refined gastronomic experience, the Fairmont Le Montreux Palace is truly an enchanting place. Its six restaurants and bars offer a wide choice of delights sure to satisfy the most demanding palates. The Montreux Jazz Café is the must-visit spot to feel the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Le Montreux Palace, the MP’s Bar & Grill is a high-end restaurant with a relaxed atmosphere specialising in grills unmatched in the region, and Funky Claude’s Bar is the undisputed place to land late into the night to enjoy an incredible line-up of traditional and exclusive cocktails to the beat of the best live scene in town. Fairmont Le Montreux Palace also specialises in hosting congresses, meetings, and seminars. The Fairmont Spa is a 2000 m² wellness area dedicated to fitness, relaxation, and beauty. Job Description Reporting to the Supervisor or Assistant Manager of their department, the essential responsibilities and duties of the position include, but are not limited to: Consistently providing professional, friendly, and engaging service Being responsible for the proper execution of setups and preparation of their area Carefully performing the service tasks assigned Actively participating in all restaurant setups Serving guests according to their expectations and anticipating their needs and preferences Regularly replenishing consoles with clean cutlery, clean glasses, and various condiments as part of the setup Organising the order of kitchen order tickets, following up on allergens with managers, changing cutlery, and clearing tables Knowing the menu and wine pairings, including associated grape varieties Actively participating in cleaning tasks within their department Being flexible and cooperative in all circumstances, especially if required to work temporarily in another department Learning LQA technical and emotional standards and applying them Striving to perfect technical and theoretical knowledge to ensure flawless service for demanding clientele Participating in a performance review with their superior once during the internship Maintaining excellent contact with colleagues Committing to the quality of their service, discretion, and absolute honesty Maintaining a professional attitude, smiling, and remaining calm at all times Respecting ergonomic work standards, health & safety rules, hygiene, and sanitary regulations Being cooperative in efforts to limit losses, whether related to sustainable development and/or good stock management of the department Respecting the policies, procedures, and service standards of the department and company Performing any other assigned tasks Qualifications Internship as part of hotel training Fluency in French Excellent knowledge of English Knowledge of a third language is an asset Previous service experience Knowledge of Silverware software is an asset Ability to work in a team Flexibility and initiative Ability to manage multiple requests simultaneously and handle last-minute changes Physical requirements of the position (include but are not limited to): Constant: standing and walking throughout the work period Frequent: lifting and carrying loads Occasional: kneeling, pushing, pulling, lifting Occasional: climbing up or down stairs and ramps Additional Information VISA REQUIREMENTS To work in Switzerland, the candidate must hold a Swiss work permit or be from an EU-17 or EU-8 European country. Please note that only applications submitted through our recruitment site https://careers.accor.com/fr/fr will be considered. BENEFITS Accommodation possibility subject to availability One meal per working day (benefit in kind) Discounts at various local businesses Preferential rates within the Accor Group, at our points of sale, and in the Swiss Deluxe Hotels portfolio Join us and discover all our other benefits… Additional Information Our values Respect: We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity. Belonging: We celebrate our differences. We support each other and are always united.​ Integrity: We build trust through mutual respect and authenticity.​ Empowerment: We have the power to take initiative and anticipate moments that create unforgettable experiences. ​ Excellence: We build authentic connections and cherish every opportunity to make those around us feel special.​ Diversity and Inclusion Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team. Employee Benefits: Join our team and enjoy a range of exclusive benefits for colleagues, including free upgrades, extended stays, discounted stays at Fairmont and Raffles properties, special discounts on dining and wellness, as well as additional luxuries to enhance your experience. We believe it is important to take care of our team, ensuring your hard work is rewarded with exceptional benefits.