Senior SAP Consultant – Application Management & Service Management (m/w/d)

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This job ad was AI-translated from German. See original Job summary Show Cpro GROUP is a leading consulting firm for SAP solutions. Join us for a dynamic, rewarding work environment with growth opportunities. Tasks Manage and develop existing clients in SAP Application Management. Act as the face of our service area, coordinating support smoothly. Conduct client meetings to identify pain points and optimization opportunities. Skills Solid SAP AMS knowledge with practical support experience required. Strong communication skills with a service-oriented mindset. Proactive problem solver who enjoys operational involvement. About the job We are Cpro INDUSTRY The Cpro Group is a leading consultancy for SAP-based enterprise solutions. With comprehensive expertise in digitalisation, process optimisation and SAP technologies, we support our clients in the efficient implementation of future-proof end-to-end processes: practical, scalable and sustainable. Your Tasks Operational AMS & Service Management: You support and develop existing clients in classic SAP Application Management Support (AMS) – bringing your expertise directly into the systems. Interface & Face to the Customer: Besides operational support work, you are the face of our service department externally and actively represent Cpro Industry to our clients. You coordinate service deployments and ensure smooth implementation. Customer Consultation at Eye Level: You conduct regular client meetings (on-site and remote). Because you know the systems inside out, you understand the clients’ pain points and identify potentials for optimisations and extensions of our services. Team Integration: You work closely with our consultants and project teams, bridging the gap between operational day-to-day business and client development. Our Offer Stay healthy and fit: We support your health with sporting offers such as Urban Sports or Hansefit. Additionally, we subsidise your bike leasing so you can optimally integrate balance, exercise and well-being into your daily routine. Find your work-life balance: We have no office obligation. Decide for yourself whether you want to work at the client’s site, in one of our offices or remotely across Germany. This way, you shape your personal work-life balance. Learn and grow: We promote your continuous development without limits with training for your hard and soft skills as well as SAP certifications. In the training calendar, you can select suitable offers and register independently, according to your individual needs. Onboarding & Career: Your onboarding starts from contract signing. We show you transparent career paths and development opportunities so you know which routes are open to you. Team and networking: You can expect regular meet-ups, team events and networking opportunities where you can get to know other employees and exchange ideas beyond business. The annual highlight is a joint event where all employees come together and celebrate. Secure your future: Our external advisor supports you with individual solutions and subsidies for your retirement provision. Engagement that is rewarded: Monthly uncapped bonuses reward your performance. Attractive premiums await for employee referrals and through our corporate benefits portal you additionally benefit from numerous advantages. Your Profile Solid SAP AMS know-how: You are at home in SAP support and classic ticket or system management and definitely want to maintain this close connection to practice and technology. Strong communication skills with a service mentality: You bring experience in service management or professional customer support in the SAP environment. We are not pure salespeople or pure account managers – you convince our clients through genuine expertise and your approachable manner. Doer mentality: You are not a classic, purely theoretical project manager but someone who actively shapes operations, solves problems directly in the system and takes responsibility. Structure & Flexibility: You work in a structured, solution-oriented way and always keep an overview even in dynamic support situations. Willingness to travel: You enjoy direct exchange and are willing to travel regularly for important client appointments. Have we piqued your interest? We look forward to your application! Apply now COMPANY ENTRY LEVEL Professionals LOCATION Germany-wide BUSINESS AREA Service & Support YOUR CONTACT PERSON Phong Ho Talent Acquisition Manager +49 173 168 14 37 RECOMMEND JOB