Senior Business Engineer Digitales Onboarding (m/w/d)

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This job ad was AI-translated from German. See original Job summary Show Join a dynamic team in Zurich focused on IT and business engineering. This role offers a chance to shape digital client experiences. Tasks Design strategic digital onboarding and product opening processes. Analyze existing workflows to identify improvements and innovate solutions. Collaborate closely with UI/UX experts and stakeholders for user testing. Skills A degree in business informatics or a related field and 8+ years of experience. Strong communication skills with various stakeholders. Ability to translate strategic goals into actionable user-centered solutions. About the job 80% - 100% | IT / Business Engineering | Zurich | Experienced Professionals The "Client Channels" division is responsible for the future-proof and secure design of our digital and physical channels, respectively the customer interfaces for an efficient and effective customer experience. You take on a central role in the "Client Channels" division in shaping our digital onboarding and product opening processes. Together with an interdisciplinary team of experts, you drive the professional conception and design of these processes forward. With your proven experience, you design simple, secure and user-centred solutions, thus contributing to seamless, future-proof customer experiences. Your tasks Strategically designing digital onboarding and product opening processes with a focus on user-friendliness, efficiency and future viability Analysing existing workflows, identifying improvement potentials and developing clear, innovative process visions and actionable solutions along the entire process chain Working closely with UI/UX experts in developing compelling storylines and conducting user tests Proactively coordinating and collaborating with internal and external stakeholders, including product management, sales, IT, legal & compliance Ensuring compliance with legal, regulatory and security-related requirements in process design Your profile University degree (Uni/FH) in business informatics, computer science, business administration or a comparable field At least 8 years of professional experience in the field of digital channels or digital banking, with a significant part focused on digital client lifecycle and opening processes Experience as a business analyst / engineer in a comparable environment Ability to translate strategic goals into concrete measures and innovative solutions with a good understanding of user-centred design Technical understanding of modern IT architectures as well as the ability to communicate on equal terms with architecture managers and developers and actively shape the interaction of key components Strong communication skills to collaborate effectively with different stakeholders (e.g. product management, sales, IT, legal & compliance) and to convey complex matters clearly Open-minded, empathetic personality with team player qualities, high independence, strong self-drive and a solution-oriented working style Very good knowledge of German Our offer Open culture of collaboration, where mutual support and exchange are a matter of course We support you in balancing work and private life - whether through part-time, hybrid working, unpaid leave or flexible working hours Your career is important to us as an employer, and therefore we promote and accompany you on your path and support you with many offers Our modern office in the vibrant Kreis 5 in Zurich offers you the ideal environment to work creatively and productively We offer you fair and transparent remuneration based on clearly defined salary bands Comprehensive overall package, which in addition to an attractive base salary and variable remuneration offers many benefits and discounts – from A for pension provision to Z for ZVV bonus pass Nimisha Kasamkattil is happy to assist you. Phone: 044 292 30 69