Sachbearbeiter/in Rotkreuz-Notruf / 60 %

Description du poste

This job ad was AI-translated from German. See original Job summary Show Join the Red Cross Baselland team in a vital support role! Enjoy a fulfilling workplace with flexible options. Tasks Ensure smooth operation of our 'Red Cross Emergency Call' service. Advise clients on devices via phone or in-person consultations. Handle administrative tasks like registrations and billing. Skills Commercial training with experience in administration required. Proficient in MS Office and administrative software applications. Strong communication skills and a service-oriented mindset. About the job For our Home Support department, we are looking for a clerk from 1 August 2026 or by arrangement Your tasks: Together with a colleague, you are responsible for the smooth, efficient operation of our "Red Cross Emergency Call" service. You competently advise clients and interested parties on the various devices – by phone or in person. You handle registrations, deregistrations, and changes administratively and maintain the electronic files. You coordinate fault reports with the emergency call centre. You manage and maintain the emergency call devices and SIM cards. You are the coordinating contact person for the five emergency call field staff. You are responsible for the monthly invoicing. Your profile: You have a commercial basic education and have already gained professional experience in administration/clerical work. You are proficient in working with a PC using MS Office and other administrative software applications. You are communicative with very good oral and written expression skills and see yourself as a service provider, especially in dealing with our predominantly older clientele. You work carefully and in a structured manner and are characterised by reliability and discretion. You enjoy engaging technically with various emergency call systems. Why you should work with us: We maintain an open corporate culture characterised by respect and appreciation. You take responsibility for your work and are at the same time a valuable part of an agile team of motivated colleagues. With us, you benefit from a 40-hour week with annual working time and attractive social and insurance benefits. The workplace is in Liestal, but of course we also offer flexible working options. Are you ready to make a real difference and become part of the largest humanitarian organisation in Switzerland? Then we look forward to your application! Please send your meaningful documents by e-mail to personal@srk-baselland.ch. Do you have any questions in advance? Contact Anja Nicole Seiwert, Managing Director, for further information at Tel. 061 905 82 07 Learn more at www.srk-baselland.ch Join us in working towards a more humane world! The Red Cross Baselland (SRK BL) is committed to supporting people in need with a variety of services. Around 130 employees and more than 500 volunteers help in emergencies, engage in training, health promotion, and integration of the population in the Basel region.