Sachbearbeiter:in Customer & Sales Support (Birsfelden)

Description du poste

This job ad was AI-translated from German. See original About the job Holcim (Switzerland) AG is one of the leading providers in Switzerland for innovative and sustainable construction solutions in the fields of building construction, civil engineering and infrastructure. With around 1200 employees at over 60 locations across Switzerland, we produce concrete, gravel and cement and recycle demolition materials into resource-saving products. Clerk Customer & Sales Support (Birsfelden) Location: Birsfelden, BL, CH, 4127 Job ID: 19542 We offer you diverse and challenging areas of responsibility, where we always pay attention to health, safety and environmental awareness. We place great importance on you being able to balance your professional and private life. A collegial working atmosphere, fair employment conditions and the promotion of your personal development are a matter of course for us. Description: Shape the industry of tomorrow with us. Are you an organisational talent, enjoy customer contact and keep an overview even at different interfaces? Then become part of our Customer & Sales Support team and ensure that everything runs smoothly from the offer to the invoice. What to expect: Handling the entire process chain from the offer to correct invoicing and freight forwarder payment including inbox processing (creditor invoices) Support/coordination between sales, logistics, production in the regional Customer Support Centres Monitoring customer orders, appointment scheduling (including delivery note processing) Creation, follow-up and completion of quotations for concrete, gravel, excavation and recycling Telephone advice and support of our customers as well as independent support of small customers Maintenance of customer and project data in the CRM as well as creation of statistics, calculations and market overviews Active participation in the optimisation of processes and workflows in the Customer Support Centre as well as with the headquarters (Business Support Centre) Administrative support for the project team and plant management Carrying out efficient and error-free process administration What you bring: Completed commercial training or basic technical training (preferably in building or civil engineering) with further training as a technical clerk or commercial diploma Experience in the administrative field, ideally with contact points in sales, logistics or purchasing Good understanding of commercial processes from offer creation to invoicing Basic knowledge of the individual Holcim gravel, concrete and cement products as well as Holcim services, plus advanced Very good IT user skills and openness to new technologies Structured, reliable and independent working style as well as pronounced customer and service orientation Agility, openness to change and willingness to learn and take on other tasks and functions Communication and team skills as well as business fluent German and good English skills Our offer: Onboarding & Entry:Look forward to a team-oriented, open and future-oriented working environment. We accompany you from the very beginning with careful training, practical and structured, so that you can start successfully. Career & Development:We create opportunities. With us, you as a person with your individual strengths and potential are at the centre. Those who want to are supported by us and can achieve a lot. Appreciation & Team Culture:With us, you are part of a strong and inclusive team that sticks together, shares ideas and masters challenges together. A trusting leadership culture ensures that your commitment is seen and appreciated. Flexibility & Work-Life Balance:We offer flexible working hours, a 41-hour week, part-time options, 25-30 days holiday, holiday purchase, extended maternity and paternity leave Attractive Remuneration:We offer our employees an attractive remuneration package with many additional benefits and a very good pension fund Employee Benefits:From Reka checks to shares at preferential prices to the Swibeco benefits world - we ensure that you feel completely comfortable and benefit from attractive additional services We are proud to live a culture of diversity and inclusion. Our policies and practices are designed to protect our employees, build trust and support them in reaching their full potential. Our corporate values stand for equal treatment of all persons with regard to employment and employment opportunities. We actively ensure that ethnic or national origin, religion, sexual orientation, marital status, gender, genetic identity, age, disability and other legally protected characteristics do not play a role in the recruitment and development of talent. We invite you to become part of our culture and to help us create an inclusive and diverse working environment together.