Product Solution Manager

Description du poste

This job ad was AI-translated from German. See original Job summary Show Join Abrantix as a Product Solution Manager, driving innovation! Collaborate in a supportive environment to create scalable solutions. Tasks Translate complex customer challenges into product solutions. Work closely with customers, product managers, and developers. Ensure customer requirements align with product strategy and tech. Skills Experience in solution design, product management, or consulting. Strong communication and stakeholder management skills required. Analytical thinking and problem-solving expertise essential. About the job We are looking for you as... Do you feel comfortable both in conversations with customers about business processes and in discussing product requirements with product managers or technical solutions with developers and architects? Do you enjoy translating complex customer challenges into scalable product solutions? Are you excited to bridge the gap between customer needs, product strategy, and technical implementation? Then we want to get to know you. Who we are Abrantix develops innovative software products for the payment and FinTech industry. Our solutions help merchants, payment service providers, and financial institutions to process, manage, and reconcile millions of transactions daily. From payment acceptance through transaction processing to reconciliation, our products form a central part of our customers' payment processes. To support our further growth, we are looking for a Product Solution Manager who will help shape the future of our products while ensuring that customer requirements are translated into scalable and sustainable solutions. Work on challenging and relevant issues in the payment industry. Collaborate with talented experts from product management, development, and business. Help shape products used by leading merchants, financial institutions, and payment service providers. Become part of a pragmatic, product-oriented company that values responsibility, curiosity, and continuous improvement. Work in an environment where good ideas matter more than hierarchies and where people are encouraged to grow beyond traditional roles. Have a direct impact on the success of our customers and the further development of our products. Work location This position is based in Switzerland and can be performed from one of our Swiss locations or in a hybrid working model. Due to the nature of the role, regular exchange with customers, users, as well as colleagues from product management, development, and project organisation is part of the daily routine. Occasional travel within Switzerland and Europe may be required. As a Product Solution Manager, you operate at the interface between customers, users, projects, product management, architecture, and development. Your main task is to translate business requirements into scalable product solutions and ensure they are sufficiently defined so that our development teams can implement them successfully. In doing so, you work closely with customers, product managers, architects, and developers to align customer needs, product strategy, technical feasibility, and implementation effort. Your responsibilities include: Customer, user, and project work You work directly with customers, end users, and project teams to understand business processes, operational challenges, requirements, and goals. You help to identify the actual business needs behind the requirements and make them understandable across the organisation. Solution design Together with product managers, architects, and development teams, you develop scalable and sustainable solutions based on our products, platforms, and integration options. You evaluate solution options, align customer requirements with product strategy and architectural principles, define system interactions and integration approaches, and lead the necessary discussions and decisions with the teams to advance solutions. Requirements engineering You translate business requirements into clear, actionable, and implementable epics, features, workflows, interfaces, and acceptance criteria. Your goal is to structure and refine customer and business requirements so that development and delivery teams can estimate, plan, and implement them efficiently. Cross-functional facilitation You moderate collaboration and coordination between customers, users, product management, architecture, development, operations, and project teams. You bring together different perspectives, identify conflicts of interest, eliminate ambiguities, and ensure that the right decisions are made with the right stakeholders. Product development You identify recurring customer requirements and help to transform project-driven requirements into reusable product features. Handling customer-specific requirements You ensure that customer-specific requirements are implemented sustainably without compromising the integrity and maintainability of our product platform. Planning and delivery support You support product managers and engineering leads with effort estimations, prioritisation, PI planning, and preparation of implementations. Documentation You maintain solution documentation, specifications, workflows, and decision bases throughout the lifecycle of a project or product enhancement. Responsibility beyond the role Although the focus of this position is on solution design and requirements engineering, we do not believe in rigid organisational boundaries. Depending on your skills and interests, you can also contribute to commercial topics, business cases, customer initiatives, or the further development of our product portfolio. We are looking for people who take responsibility and can confidently operate across different disciplines when needed. One more thing As part of an international organisation, it may occasionally be necessary to collaborate outside usual office hours with colleagues, partners, or customers in other time zones. If you enjoy connecting business, product, and technology and want to help shape the next generation of payment solutions, we look forward to your application. For this role, you should ideally bring the following: Experience in solution design, solution architecture, technical product management, business analysis, consulting, software delivery, or a comparable role. Solid understanding of modern software development and software architectures. Ability to understand both business processes and technical implementation details. Experience in designing software solutions with APIs, integrations, workflows, and distributed systems. Ability to translate complex business requirements into clear and actionable solutions. Strong communication and stakeholder management skills. Experience in direct collaboration with customers and users. Experience in close cooperation with software development teams. Analytical thinking and strong problem-solving skills. Experience in agile software development and delivery environments. Experience in one or more of the following areas is an advantage: Payment processing, acquiring, and issuing Payment terminal software Reconciliation and accounting systems Enterprise software and SaaS platforms Cloud-native software platforms Enterprise integrations and APIs