Mitarbeiter:in Telefonservice

Description du poste

This job ad was AI-translated from German. See original Job summary Show Join ESPAS in Zurich, a modern company supporting individuals with disabilities. Enjoy a supportive work environment and great benefits! Tasks Provide excellent telephone customer service and support. Assist with order taking and appointment coordination. Engage in simple secretarial tasks and team collaboration. Skills Good German skills; French or English is a plus. Strong service orientation and communication skills required. Open and friendly demeanor with a passion for helping others. About the job A successful introduction to everyday office life ESPAS supports people with psychological or physical disabilities in economic, social and professional reintegration. In a modern and social company, we offer various opportunities to use and develop your professional skills. Do you enjoy telephone customer contact, are communicative and like working in a team? We answer telephone calls and orders, coordinate appointment requests and perform simple secretarial tasks. Do you have good German skills and enjoy working on the computer? To strengthen our team, we are looking immediately or by arrangement for: Employee: Telephone Service with an IV pension, 50 – 100% Workplace: Zurich Höngg, Richterswil or Winterthur We offer you Individual induction period Support and assistance with questions or challenges at work from group leaders Responsible and independent work Direct customer contact in the primary labour market Personal development and further training Active participation and involvement in meetings and working groups 5 - 6 weeks holiday and paid bridging days, paid breaks ESPAS restaurant with reduced prices for employees in Zurich Höngg What you bring with you Interest in a telephone service activity Good German skills (spoken and written), French or English skills are an advantage Strong service orientation Open demeanour and enjoyment of telephone calls We look forward to receiving your application documents (including a copy of the IV decision) by post, by e-mail (hallo@espas.ch) or directly via the application form on our website. Melanie Buck, Personnel Officer, is happy to answer any questions by telephone: Tel. 044 344 32 03. Apply Would you like to apply online? Then use our online application form. Application process Consultation call Together we find out which job suits you. We are happy to answer all your questions. Welcome meeting on site We get to know each other. You will receive all the information you need for a successful start. Taster placement You work practically and learn a lot about the varied working day at ESPAS. You also get to know your colleagues. Employment If everything fits, we both sign the employment contract. Welcome to our team! We look forward to you.